AKHYA UPADHYAY
Agra
Summary
Highly-motivated student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Trainee
COURTYARD BY MARRIOTT
AGRA
06.2023 - 10.2023
- Worked at AYS, handling in-house guest calls as well as outside calls.
- Provided leadership, insight and mentoring to newly hired trainees to supply knowledge of various hotel operations.
- Knowledge about POS system, for order punching.
- Maintaining guest records and data for future use.
- Oversaw reservations received from direct calls and provided room availability information.
- Worked in bakery, learned the basics including food tagging, in & out procedure.
- Interacted with guest and took orders in the restaurant.
- Handled guest complaints and issues, ensuring swift resolutions to maintain satisfaction.
Education
Bachelor of Hotel Management - Specialization in Culinary Management
Manipal University Jaipur
Jaipur, RJ05-2025
Senior Secondary (XII) - Commerce
Dr. MPS World School
Agra, UP07-2021
Secondary (X) -
Dr. MPS World School
Agra, UP05-2019
Skills
- Property Management System
- Outstanding communication skills
- Telephone Etiquette
- Leadership
- Team-player
- Adaptive
- Systematized
Accomplishments
- Awarded for Dean's List and highest GPA during the 3rd year & 5th semester.
- Cook along live session with AMUL and renowned chefs on World Milk Day.
- Participated in Everest Better Kitchen Season 4 & 5.
- Played in the UP States basketball team for 2 years.
Certification
- Dean's list award ( 08/04/24)
- Scholarship for Students of Higher Semester (2022-23)
- State Basketball player (2018-19)
Exposure
- ODC at the Fairmont, Jaipur Hotel.
- ODC in CII Event: INVEST RAJASTHAN SUMMIT 2022 in which JAI MAHAL PALACE JAIPUR & ITC RAJPUTANA provided hospitality.
- Completed training on 'Explore the Food Service Operations of Quess Corp Ltd' project.
- Oversaw sponsorship in MANIPAL CHEFS' CONCLAVE - 1.0
- Oversaw & worked on live cooking station in'MEAL CLUTCH, FUNDRAISER EVENT'
- Participated in 'INTERNATIONAL HOUSEKEEPERS' WEEK'
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Trainee
COURTYARD BY MARRIOTT
06.2023 - 10.2023
Bachelor of Hotel Management - Specialization in Culinary Management
Manipal University Jaipur
Senior Secondary (XII) - Commerce
Dr. MPS World School
Secondary (X) -
Dr. MPS World School
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