Hi, I’m
Alvin Lazar
Linux System Administrator
Summary
Highly skilled and experienced System Administrator with a talent for effectively addressing a wide range of technical obstacles using a focused and inventive approach. Showcases outstanding problem-solving abilities and a knack for making well-informed decisions. With a progressive IT background spanning 5 years, equipped to handle intricate issues and guarantee smooth operations within any organization.
Overview
5
years of professional experience
4
Certifications
Work History
Newfold Digital
System Administrator
8 2021 - Current
Job overview
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
GlowTouch
System Administrator
12.2019 - 07.2021
Job overview
- Troubleshot issues with websites and fixed scripting and use issues.
- Migrated existing websites onto new platforms without losing essential data or compromising site functionality.
- Resolved technical issues promptly, minimizing downtime and maintaining a seamless user experience.
- Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders.
- Implemented strategic IT initiatives, contributing to overall company growth and success.
- Evaluated current systems and recommended improvements, ensuring optimal performance levels were maintained.
Joys Support Centre
Network Support Professional
07.2019 - 12.2019
Job overview
- Managed software and hardware issues for end-users.
- Enhanced network performance by diagnosing and resolving complex technical issues.
- Conducted regular audits of hardware and software inventory to maintain accurate records and facilitate efficient resource allocation.
- Boosted client satisfaction by providing timely and efficient remote support for diverse technical concerns.
- Optimized network security through continuous monitoring, vulnerability assessments, and prompt incident response.
Education
Thejus Engineering CollegeThrissur, Kerala
MTech Computer Science And Engineering
University Overview
- Executive Member of [College Alumni], [2017-]
- Member of Gaming Club [Ivory Titans], [2013] to [2019]
Skills
System monitoring
Network Troubleshooting
Server Management
Technical Support
Incident Management
Teamwork and Collaboration
Multitasking
Root Cause Analysis
Script Writing
Certification
Fortinet NSE 2 Network Security Associate
Roles And Responsibilities
- Executed regular patch management and system maintenance to ensure optimal performance and security of server platforms.
- Implemented health checks for systems and applications using advanced monitoring tools such as Zabbix, Nagios, SolarWinds, and Grafana.
- Collaborated with engineering teams to conduct root cause analysis (RCA) and establish permanent solutions, leveraging Jira and ServiceNow for efficient ticket management and communication.
- Automated repetitive tasks through Bash scripting, enhancing operational efficiency and reducing manual workload.
- Contributed to the operations handbook, documenting best practices and procedures to streamline workflows.
- Provided comprehensive hardware and software support for IT and ITES environments, ensuring minimal downtime and optimal performance.
- Delivered cPanel web hosting support, effectively resolving DNS, network, and disk-related issues.
- Monitored server performance using Grafana, Zabbix, and Datadog, ensuring system reliability and responsiveness.
- Created detailed documentation and managed support tickets through Jira, facilitating clear communication and tracking.
- Provided on-call network support, resolving basic switch and router issues to maintain seamless connectivity.
Projects
- AzureAegis : [06/2024 - 08/2024] PowerShell program provides a user-friendly interface for interacting with Azure Key Vault, helping manage and access secrets efficiently.
- EIG Help Bot : [01/2019 - 01/2021] Google chat bot created using Google app developer (JavaScript) later published to a restricted environment Bot help to find abuse ip from external ip blacklisting sites and various web domain related queries
Accomplishments
- Achieved improved system efficiency by creating a PowerShell program for the key retrieval process.
- Collaborated with Security Operation team in the development of [Pattern analysis] with Cuckoo-Ghidra.
- Developed a Bash program to automate various processes, including disk management, spam filtering, and malware detection.
Professional Gamer
My experience with Linux helps me understand the intricacies of game servers and performance tuning. I actively participate in gaming communities, share tips on system optimization, and engage in multiplayer competitions. Balancing my admin duties with gaming keeps me sharp and connected with the evolving gaming landscape.
Timeline
Oracle Cloud Infrastructure Associate
11-2023
CPanel Certified Partner Accreditation (CPCP)
09-2023
Cloudflare Accredited Configuration Engineer (ACE)
07-2023
Fortinet NSE 2 Network Security Associate
04-2023
System Administrator
GlowTouch
12.2019 - 07.2021
Network Support Professional
Joys Support Centre
07.2019 - 12.2019
System Administrator
Newfold Digital
8 2021 - Current
Thejus Engineering College
MTech Computer Science And Engineering