Experienced with optimizing workflows, ensuring smooth and efficient operations. Utilizes analytical skills to identify areas for improvement and implement effective strategies. Knowledge of industry best practices and strong collaborative abilities.
Overview
9
9
years of professional experience
1
1
Language
Work History
Process Specialist (SME)
Cognizant Technologies Solutions
03.2020 - Current
Roles and responsibilities
Core expertise lies in Medical Billing - Revenue Cycle Management. This primarily involves Denial Management, Billing Rejections, AR Calling, Insurance and eligibility Verification, and PAP
Worked on AR collections end to end process by reviewing denials and preparing appeal packets for denial payments.
Worked on adjustments, write-off, transfer of financial responsibility to patients as required. Also performed follow-up activities on outstanding physician claims.
Working in Insurance & Eligibility verification department for DME supplies and also provide support to the AR team.
Working as an internal quality auditor and allocating the work to the team..
Identifying issues and trends that result in non-payment of claim due to internal/external review, elevating significant issues to the supervisor.
Attends Client calls on the escalations received to the team and provide end to end solution to the Client.
Providing support to team in reducing the number of errors with quality of work.
SA (Senior Analyst)
R1 RCM Solutions
02.2019 - 03.2020
Roles and responsibilities
Work on denial management and resolve high-dollar-value accounts.s.
Handling team activities of production consolidation, allocation of work, and client escalation reviews.
Worked on higher SLA (Service level agreement) to get a revenue per aging claims.
Analyst and Sr. Analyst
Sutherland Health Care Solutions
07.2016 - 01.2019
Roles and responsibilities
Worked under Revenue Cycle Management System for three projects as AR caller (Accounts Receivable), on both Hospital and Physician claims.
Interacted with US insurance companies (Commercial & Government funded) regarding billing, denials, and payments.
Efficient in analyzing the denials and bringing in possible resolution of claims to receive the expected payments.
Education
MBA - Finance
St. John's PG College
01-2021
Bachelor's degree - computer applications
Osmania University
Hyderabad, Telangana
01-2015
Skills
MS Office
Windows 7,8,10, XP
GE Centricity
Epic
Citrix
Midas
Xpeditor
Cerner
Interests
Hobbies: Travelling, Reading Books
Accomplishments
Star of The Month
Amber Award
Strengths
Quick learner & self-motivated.
Ability to perform multiple tasks in the work pressured environment.
Able to work independently or in a team environment & adaptability to any environment.
Leadership
Provided training to users and team leaders of Medtronic in Pune.
Provided Training to the pilot batch on the Client updates and on software navigation.
Attend client calls and prepare SOP, prepare update trackers for the new projects.
Prepare weekly production and Quality reports and publish it to the management.
Mentored new Joiner's and helped them to reach their targets with 100% quality.
Business Development Analyst at Cognizant Technologies Solutions India Pvt. Ltd.Business Development Analyst at Cognizant Technologies Solutions India Pvt. Ltd.