Alyssa Castanon
Noblesville
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Bakery Team Leader
Meijer
Noblesville
08.2022 - Current
- Maintains strong listening and communication skills when interacting with customers on a daily basis
- Able to problem solve efficiently and troubleshoot when necessary
- Assists customers with any suggestions or orders
- Works efficiently in a fast-paced environment
- Keeping the team motivated to help achieve company goals
VA Insuring Specialist
Freedom Mortgage
Fishers/Remote
09.2019 - 05.2022
- Reviewed documents for accuracy prior to submission
- Calculated prior income for refinances
- Coordinated with other departments to ensure efficient workflow processes
- Created training materials for new hires on the company's procedures and policies
- Provided technical support for users experiencing difficulties with software applications
Imaging Specialist II
Imaging Specialist II
Fishers
07.2016 - 09.2019
- Paid close attention to detail with working with numerous documents to confirm all information was correct
- Managed large volumes of data while ensuring compliance with industry standards
- Tested new software configurations prior to deployment in order to ensure optimal performance
- Developed quality control procedures to ensure accuracy of image data captured
- Assisted in training staff on best practices related to digital imaging processes
- Uploaded documents to control sites, tracked transmittals and coordinated revisions
Visual Team Leader
Teavana
Indianapolis
01.2015 - 07.2016
- Maintained personal and store sales goals
- Tasked to ensure store was stocked and followed corporate visual layout
- Took care of any customer needs such as returns and overall customer service
- Provided training to new employees
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
Education
Cosmetology -
Aveda's Fredric's Institute
Indianapolis, IN01.2016
Associate of Arts -
Ivy Tech Community College
Fort Wayne, IN05-2014
Skills
- Inventory management
- Customer service
- Team building
- Motivational leadership
- Multi-task management
- Problem-solving skills
- Fast learning
Timeline
Bakery Team Leader
Meijer
08.2022 - Current
VA Insuring Specialist
Freedom Mortgage
09.2019 - 05.2022
Imaging Specialist II
Imaging Specialist II
07.2016 - 09.2019
Visual Team Leader
Teavana
01.2015 - 07.2016
Cosmetology -
Aveda's Fredric's Institute
Associate of Arts -
Ivy Tech Community College