Hi, I’m
Amal C Mathew
New Delhi
Summary
Results-driven professional with 5 years of experience in operations and documentation. Currently leading an enrollment team in US Healthcare, with expertise in billing, claim verification, and logistics. Transitioning to an Assistant Accountant role to utilize a B.Com background and analytical skills in supporting financial reporting and accounting processes.
Overview
8
years of professional experience
Work History
RxAdvance PBM
Operations Analyst
05.2022 - Current
Job overview
- Led establishment and daily operations of Enrollment Team in India, coordinating with U.S.-based team to enhance operational alignment.
- Streamlined enrollment workflow, facilitating seamless integration between international offices to improve overall process efficiency.
- Verified provider data through government databases, including DEA, SAM, NPDP, and NPI, ensuring compliance and accuracy in credentialing.
Capline Services
Sr Associate
11.2021 - 05.2022
Job overview
- Quality Assurance: Managed Live Clean Claim Check (LC3) process, verifying insurance details for accuracy before final billing to reduce potential discrepancies.
- Global Coordination: Coordinated with U.S. healthcare providers to streamline billing and claim processing, ensuring timely resolution of claims.
Zomato
Financial Associate
07.2021 - 09.2021
Job overview
- Managed and tracked donation funds to ensure transparency and accountability.
- Assisted team in strategic allocation of donations to optimize impact for clients and initiatives.
Amazon
Cs Associate
06.2020 - 01.2021
Job overview
- Resolved customer inquiries via live chat, maintaining high satisfaction ratings.
- Mentored junior associates on best practices and company policies, fostering a knowledgeable workforce.
- Coordinated cross-functional projects, enhancing communication and collaboration across teams.
Dimple Creations
Documentation Executive
03.2018 - 04.2020
Job overview
- Processed commercial invoices and performed billing operations, ensuring accurate financial documentation.
- Maintained export records and liaised between clients and logistics providers to streamline communication.
Education
Shaheed Bhagat Singh College (Evening)Delhi
B.Com
01.2018
University Overview
CBSEKerala
XIIth from English
01.2015
University Overview
Skills
- Operations and analysis: medical billing, enrollment management, claim verification
- Compliance: verifying provider information via government sites (DEA, SAM, NPDP, NPI)
- Documentation: commercial invoicing, rate quotes, and logistics liaison
- Customer relations: live chat support and stakeholder coordination
Languages
Languages
- English
- Hindi
- Malayalam
Total Work Experience
Total Work Experience
5 Years 4 MonthsTimeline
Operations Analyst
RxAdvance PBM
05.2022 - Current
Sr Associate
Capline Services
11.2021 - 05.2022
Financial Associate
Zomato
07.2021 - 09.2021
Cs Associate
Amazon
06.2020 - 01.2021
Documentation Executive
Dimple Creations
03.2018 - 04.2020
Shaheed Bhagat Singh College (Evening)
B.Com
CBSE
XIIth from English