Amal G Sadan
Finance - Banking - Insurance Professional
Kottayam
Summary
Organized and dependable candidate seeking a role in a dynamic organization where I can leverage my financial expertise to drive sustainable growth, enhance operational efficiency, and mitigate risks.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Business Unit Manager
ManipalCigna Health Insurance Company Ltd
Kottayam
09.2024 - Current
- There’s a certain magic in connecting people with the right insurance policies—like fitting puzzle pieces together to ensure everything aligns perfectly. In the Insurance sector, I was part of a team managing 10000+ clients, guiding them in selecting policies that best fit their needs. This experience reinforced my ability to assess financial risks, understand client requirements, and provide solutions that offer both security and long-term benefits.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
- Balanced risk management with strategic objectives to optimize overall business performance outcomes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Business Development Manager
HDFC Life
Kottayam
10.2023 - 09.2024
- Having closely worked with Banking sector, I have developed a deep understanding of financial reporting, investment strategies, budgeting, and risk management. My ability to analyze complex financial data and provide actionable insights has helped businesses enhance their profitability and operational effectiveness.
- Generated new business with marketing initiatives and strategic plans.
- Managed Approximately 30 customers per day via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Customer Service Specialist
Foneclub
Kottayam
05.2019 - 10.2023
- Customer Service Specialist with a background in Business Administration, skilled in handling minimum 10 + client interactions daily, resolving inquiries, and optimizing service processes. Alongside customer service, I have experience managing networking-related technical queries, ensuring smooth operations and troubleshooting issues effectively.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
Education
Bachelor of Commerce - BCom - Finance
Indira Gandhi National Open University
Kottayam 06.2020 - 06.2023
Diploma in Enterprises Networking,computer Science - Information Technology And Management
Govt Colleage
Kottayam, India 06.2015 - 06.2019
Skills
Financial Management & Analysis
Banking & Investment Strategies
Accounting & Regulatory Compliance
Risk Assessment & Mitigation
Insurance & Financial Services
Budgeting & Cost Optimization
Client & Stakeholder Relationship Management
Operations management
Microsoft Excel
Sales operations
Product Marketing
Time Management and Leadership
Timeline
Business Unit Manager
ManipalCigna Health Insurance Company Ltd
09.2024 - Current
Business Development Manager
HDFC Life
10.2023 - 09.2024
Bachelor of Commerce - BCom - Finance
Indira Gandhi National Open University
06.2020 - 06.2023
Customer Service Specialist
Foneclub
05.2019 - 10.2023
Diploma in Enterprises Networking,computer Science - Information Technology And Management
Govt Colleage
06.2015 - 06.2019
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