Amal Johny
Bengaluru
Summary
Dynamic Business Development Manager with a proven track record at Red Education, specializing in client relationship building and CRM management. Excelled in revenue generation and high-value deal management, achieving an 80% improvement in client satisfaction. Expert in LinkedIn Sales Navigator and Salesforce, with a knack for strategic market expansion and customer retention strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Manager
Red Education
Bengaluru
01.2024 - Current
- Negotiated and closed long-term agreements with new clients in the Midwest region of America. Also achieved an 80% improvement in client retention and satisfaction by addressing customer needs and aligning services with their goals.
- Generated new business with marketing initiatives and strategic plans. Collaborated with the marketing and product teams to launch a targeted campaign to improve lead quality.
- Proficiently used LinkedIn Sales Navigator, Salesforce, LeadSquared, and ZoomInfo for effective lead generation and sales management.
- Established relationships with key decision-makers within customer's organization to promote growth and retention. Developed and implemented strategies to expand market presence across the Americas, acquiring more than 10 new high revenue generating clients. Achieved consistent revenue growth by exceeding sales targets and optimizing account management strategies, which led to an increase of 95% in client satisfaction and efficiency
Business Account Manager
NoBroker Hood
Bengaluru
03.2022 - 10.2023
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
Associate Sales Executive
Rapdfly Private Limited
Bengaluru
09.2019 - 02.2022
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Supported client budget requirements by obtaining best rates from various travel sites.
- Ensured accuracy of customer billing information prior to processing transactions.
- Assisted with group bookings by coordinating room blocks and organizing event details with clients.
- Developed and implemented strategic sales plans to achieve corporate objectives.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Presented products or services at trade shows, conferences, or other events as needed.
- Prepared weekly reports outlining progress towards sales goals for management review.
Education
BHM -
Oriental School of Hotel Management
WayanadSkills
- Client relationship building
- Sales pipeline and CRM management
- Revenue generation
- High value deal management
- Linkedin sales navigator, leadsquared, salesforce
- Business and Market analysis
- Feedback Analysis and Process Improvement
- Customer Retention Strategies
Certification
- Cybersecurity Fundamentals - Palo Alto Networks
- The fundamentals of Digital Marketing – Google,ISSA Certification
Timeline
Business Development Manager
Red Education
01.2024 - Current
Business Account Manager
NoBroker Hood
03.2022 - 10.2023
Associate Sales Executive
Rapdfly Private Limited
09.2019 - 02.2022
BHM -
Oriental School of Hotel Management
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