AMAL PILATHOTATHIL
Calicut,Kerala
Summary
Multilingual professional skilled in Arabic interpretation, customer relationship management, and data handling, pursuing an MA in Entrepreneurship. Experienced in medical interpretation, teaching, and translation, with strong communication, technical, and leadership skills. Seeking a challenging role to utilize language proficiency and problem-solving abilities in a dynamic, cross-cultural environment.
Overview
2
2
years of professional experience
Work History
Interpreter (Internship)
Baby Memorial Hospital
Calicut
06.2025 - Current
- Delivered real-time interpretation services for international clients, ensuring effective cross-cultural communication.
- Proficiently utilized CRM tools to manage customer interactions, conduct telephone outreach, and diligently update lead records.
- Developed strong expertise in Arabic medical terminology and facilitated clear, culturally sensitive communication in both medical and general contexts.
- Leveraged technical skills to streamline report generation and data processing, significantly reducing turnaround times for administrative tasks.
Data Entry (Part-time)
Malayala Manorama Parpidam
Calicut
01.2024 - 12.2024
- Utilized Microsoft 365 (MS Office) tools to organize, format, and present data in a clear and effective manner.
- Ensured high accuracy in data entry and verification, supporting reliable record-keeping and smooth operations.
- Leveraged fast and efficient typing skills to maximize productivity and meet tight deadlines.
Education
MA - Entrepreneurship
IGNOU
08.2025
Certification - Arabic and English typing
Academy of Excellence
06.2025
Certification - Generative AI for Customer Service Professional Certificate
Microsoft and LinkedIn
Certification - Critical Thinking for Better Judgment and Decision-Making
NASBA and LinkedIn
Translation Course - Arabic - English
Academy of Excellence
06.2025
BA - Functional Arabic
Calicut University
03.2025
Skills
- Microsoft Office
- Project management
- Colloquial Arabic
- Customer service and CRM tools
- Presentation skill
- JavaScript (React)
- Leadership and Team collaboration
- Artificial Intelligence and prompt engineering
- Quickly grasp complex subject matter
- Problem solving
- Decision making
Accomplishments
- Presented an international seminar on 'Women Empowerment'
- Translation work titled with 'Story of Vaikom Muhammad Basheer 'The Snake and the Mirror' and its translation in Arabic language'
- Published an Arabic article titled with 'What is Translation?'
Languages
Arabic
Malayalam (Native)
English
Hindi
Personal Information
Title: Arabic Language Expert
Hobbies and Interests
- Reading: Passionate about reading fiction and non-fiction in Arabic, English, and Malayalam.
- Enjoy listening to podcasts in Arabic and English.
Timeline
Interpreter (Internship)
Baby Memorial Hospital
06.2025 - Current
Data Entry (Part-time)
Malayala Manorama Parpidam
01.2024 - 12.2024
MA - Entrepreneurship
IGNOU
Certification - Arabic and English typing
Academy of Excellence
Certification - Generative AI for Customer Service Professional Certificate
Microsoft and LinkedIn
Certification - Critical Thinking for Better Judgment and Decision-Making
NASBA and LinkedIn
Translation Course - Arabic - English
Academy of Excellence
BA - Functional Arabic
Calicut University
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