Amalesh Maji
Bankura
Summary
Experienced and innovative manager with a successful history in various industries. Seeking Assistant Food and Beverage Manager role in a growth-oriented organization. Recognized for leadership, performance monitoring, and team development skills. Background in accounting and finance, with strong time management abilities. Committed to continuous learning, growth, and achievement in any task.
Overview
16
16
years of professional experience
Work History
Area Manager of Operations
Jamie’s Pizzeria by Jamie Oliver
10.2020 - Current
- Company Overview: One of the World renowned celebrity chef Restaurant in the world. In India this is 26th branch’s and in Hyderabad this is 3rd brunch.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Achieve the highest possible net operating income through implementation of effective cost control.
- Communicate effectively with site Restaurant Manager and ensure compliance of all personnel policies and procedures.
- Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
- Organize food festival, food promotion Menu Engineering.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Develop and implement training programs for employees.
- Track & order shipments communicate and build strong relationships with vendors adhere to food, health and safety standards.
- Ensures that hotel brand standards and SOPs are consistently implemented.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Prepare management variance and financial reports on periodic basis.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed processes to save on costs and prevent losses.
Restaurant Manager
Radisson Hotel Hi-teach City Hyderabad
06.2019 - 09.2020
- Company Overview: A five stare Eco- Hotel in the heart of Hyderabad IT hub with 203 Rooms 6500 Square feet Banquets, Temperature control pool, 4 Restaurant with Polynesian, Brazilian, Mexican, Continental, Arabic and Indian Cuisine, 3bars and 24/7 In Room Dining.
- Supervise daily banquet operations to ensure seamless execution of events
- Review banquet contracts with catering sales staff to guarantee a thorough understanding of event requirements.
- Exhibit thorough Knowledge of foods, beverages, supervisory duties service technic, and guest interaction.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- To organize Food festival and food promotion.
- Responsible for F&B monthly reports.
- Meeting the corporate clients at their office for Understand their Needs and Feature Booking.
- Foster team spirit and provide Training to team member.
Restaurant Manager
Food Link Services (India) Pvt. Ltd.
02.2018 - 06.2019
- Company Overview: One of the most famous Chain Restaurant and outdoor catering Company, with 24 brunches All over India and Dubai.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Coordinated with catering staff to deliver food services for special events and functions.
Guest Service Executive
AVASA Hotel
11.2012 - 12.2018
- Company Overview: A 5-star Deluxe Business class hotel with 217 rooms with Different categories, 12500 square feet meetings space full luxury spa service, and 2 Restaurant Serving European, Indian Mediterranean, Italian and Local cuisines, In Room Dining and Ciyies best Sky Bar and lounge.
- Maintains clear communication with guests and event coordinators to exceed expectations.
- Supervised all management and event execution operations for all banquet hall.
- Collaborated with the Catering Sales Team to align service offerings with client expectations.
- Redesigned operational systems to enhance service quality and efficiency.
- Led event execution by assigning roles and responsibilities to maximize team efficiency.
- Conduct post-event evaluations to identify areas for improvement and implement changes.
Food and Beverage Associates
Taj Deccan Hotel
02.2009 - 10.2012
- Company Overview: A five stare Eco- Hotel in the heart of Hyderabad IT hub with set Amidst Sprawling lawns 30500 Square feet Banquets, Pool, 2 Restaurant with Pan Asian, Mexican, Continental, Arabic and Indian Cuisine, 2bars and 24/7 In Room Dining.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Education
Bachelor of Arts - Hospitality
Indian School of Business Administration
Hyderabad, India05-2008
Bachelor of Arts -
Aghore Kamini Prakash Chandra Mahavidyalaya
West Bengal06-2009
Skills
- Budgeting
- Strategy Planning
- Event Scheduling
- Guest Relations Management
- Banquet Event Order Coordination,
- Quality Assurance
- Staff Training
- Sales and Promotion
- Cost Control
- Profit and loss Accountability
- Operation Management
- Merchandise Expertise
Languages
English
Hindi
Bengali
Telugu
Personal Information
- Date of Birth: 07/17/87
- Gender: Male
- Marital Status: Married
Educational Qualifications - Technical Qualification
Financial Accounts from Brainware Computer Academy, West Bengal State Council of Technical Education
Timeline
Area Manager of Operations
Jamie’s Pizzeria by Jamie Oliver
10.2020 - Current
Restaurant Manager
Radisson Hotel Hi-teach City Hyderabad
06.2019 - 09.2020
Restaurant Manager
Food Link Services (India) Pvt. Ltd.
02.2018 - 06.2019
Guest Service Executive
AVASA Hotel
11.2012 - 12.2018
Food and Beverage Associates
Taj Deccan Hotel
02.2009 - 10.2012
Bachelor of Arts - Hospitality
Indian School of Business Administration
Bachelor of Arts -
Aghore Kamini Prakash Chandra Mahavidyalaya
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