amalraj palraj
Chennai
Summary
Results-driven Accounts Receivable (AR) professional with progressive experience in healthcare revenue cycle management, Epic software (hospital & professional billing), and AR follow-up. Proven expertise in driving collections, reducing denials, and ensuring accurate claims resolution. Rapidly promoted through multiple roles—Process Associate, Domain Consultant, Training Team Leader, and currently Team Leader—demonstrating strong leadership, people management, and process improvement capabilities. Skilled at managing teams, delivering training, and achieving organizational targets while maintaining high quality standards.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Team Leader
AGS Health
Chennai
01.2025 - Current
- Led team meetings to discuss project goals and updates.
- Coordinated daily tasks to ensure efficient workflow among team members.
- Mentored new employees to enhance their skills and integration into the team.
- Evaluated team performance and provided constructive feedback regularly.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Developed training materials for team development and knowledge sharing.
- Implemented process improvements to enhance operational efficiency within the team.
Team Lead Trainee
AGS Health
Chennai
06.2024 - 12.2024
- Led team meetings to discuss project updates and address concerns.
- Coordinated training sessions for new team members on operational procedures.
- Monitored workflow to ensure compliance with company standards and policies.
- Provided feedback to team members on performance and best practices.
- Assisted in developing strategies for improving team performance and efficiency.
- Communicated effectively with cross-functional teams to resolve issues promptly.
- Hospital Billing. Multi- specialty. AR Follow up & Denial Management
- Team management and mentoring
Domain consultant
AGS Health
Chennai
12.2023 - 05.2024
- Provided expertise on AR optimization using Epic Resolute HB for facility-based claims and PB for provider-based claims, ensuring compliance with healthcare regulations.
- Mentored junior associates on Epic tools for AR follow-up, denial appeals, and financial reporting in both HB and PB modules.
- Training and mentoring new hires to reach the go-live and complete the ramp-up with expected Production and Quality
- Floor Support.
Process Associate
AGS Health
Chennai
12.2019 - 11.2023
- Conducted client follow-ups using Epic Resolute HB for hospital billing claims (e.g., UB-04 forms), ensuring timely payment collection.
- Processed professional billing (PB) claims in Epic, including CMS-1500 form submissions, achieving a 98% on-time collection rate.
- Maintained accurate transaction records in Epic for HB and PB, resolving discrepancies and ensuring compliance with payer policies.
Education
Master of Science - Vehicle Engineering
Kaunas University of Technology
Kaunas, lithuania 02.2017 - 06.2018
Bachelor of Science - Mechanical Engineering
Panimalar Engineering College
Chennai, India 06.2013 - 08.2016
Diploma - Mechanical Engineering
Panimalar Polytechnic College
Chennai, India 07.2010 - 04.2013
Skills
- Accounts Receivable (AR) Follow-up
- Epic Software (Hospital & Professional Billing)
- Denials Management & Collections
- Revenue Cycle Management (RCM)
- Team Leadership & People Management
- Training & Mentoring
Accomplishments
- Recognized with 3 Rockstar Awards for outstanding performance
- Honored with 1 Top Performer Award for exceeding targets.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Team Leader
AGS Health
01.2025 - Current
Team Lead Trainee
AGS Health
06.2024 - 12.2024
Domain consultant
AGS Health
12.2023 - 05.2024
Process Associate
AGS Health
12.2019 - 11.2023
Master of Science - Vehicle Engineering
Kaunas University of Technology
02.2017 - 06.2018
Bachelor of Science - Mechanical Engineering
Panimalar Engineering College
06.2013 - 08.2016
Diploma - Mechanical Engineering
Panimalar Polytechnic College
07.2010 - 04.2013