Photography

Motivated professional with a well documented experience in excellent customer service and analytical problem-solving skills. Proven strengths in written and oral communication, proactive issue resolution, practical application of in-depth process knowledge and accountability to collective requirements of diverse stakeholders. Showcased consistent performance and quick adaptability to dynamic work environments, owing to the strict adherence to quality standards, codes of conduct and respectful workplace relationships. Committed to offer efficient utilization of my skills to achieve company goals and thus, contribute to enhancing productivity and growth of the institution.
Assisted dental practitioners in the United States of America who use CareStack end-to-end dental management software with workflows and technical support via phone, chat and email. Connected with engineering team to resolve process limitations and followed up with clients to make sure their query is resolved.
Assisted end customers and financial professionals with fixed and variable annuities offered by Allianz Life of North America. Evaluated and resolved queries about annuity products, investment strategies, taxation and death claims. Performed website troubleshooting and technical assistance when required.
SGPA: 3.89/5
CGPA:8.58/10
Performance: 83.8%
Excellent interpersonal communication
UNICEF Community Engagement for Behaviour and Social Change in Humanitarian Action, issued by UNICEF
Photography
Video editing
Creative writing
UNICEF Community Engagement for Behaviour and Social Change in Humanitarian Action, issued by UNICEF
HIPAA (Health Insurance Portability and Accountability Act of 1996) Awareness for Business Associates, issued by HIPAATraining.com
Excel 2021 Essential Training (Office 2021/LTSC), issued by LinkedIn Learning
Customer Service Leadership, issued by LinkedIn Learning