Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Hi, I’m
Aman Singh
Customer Service Representative
New Delhi,DL
Summary
Work History
Acme Technical Services
Customer Service Representative
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Nike
Customer Service Representative
02.2021 - Current
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
San Jose State
University Overview
Overview
1
Excellence Award
2026
years of professional experience
Skills
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Call center experience
Computer proficiency
Complaint handling
Conflict resolution
Microsoft Excel
Certification
- ACE - Adobe Certified Expert, Photoshop
- MCAS - Microsoft Certified Application Specialist
- Sales Manager Certificate
- Sales Essentials Certificate
Timeline
Customer Service Representative
Nike
02.2021 - Current
San Jose State
Customer Service Representative
Acme Technical Services
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