Detail-oriented Customer Service Representative with expertise in issue resolution and data entry accuracy. Proven ability to train staff and enhance customer relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
PrimeMover Mobility Technologies Pvt Ltd
Gurugram
12.2024 - 06.2025
Processed orders and managed customer accounts efficiently.
Maintained accurate records of customer interactions and transactions.
Provided training to new staff on company policies and procedures.
PreSales Service Representative
Teleperformance Global PVT LTD
Mohali
07.2024 - 12.2024
Resolved customer complaints promptly, improving overall satisfaction and retention.
Assisted customers with inquiries, enhancing understanding of product features and benefits.
Documented customer interactions in CRM software, ensuring accurate tracking and follow-up.