Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aman

Panipat

Summary

Detail-oriented Customer Service Representative with expertise in issue resolution and data entry accuracy. Proven ability to train staff and enhance customer relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

PrimeMover Mobility Technologies Pvt Ltd
Gurugram
12.2024 - 06.2025
  • Processed orders and managed customer accounts efficiently.
  • Maintained accurate records of customer interactions and transactions.
  • Provided training to new staff on company policies and procedures.

PreSales Service Representative

Teleperformance Global PVT LTD
Mohali
07.2024 - 12.2024
  • Resolved customer complaints promptly, improving overall satisfaction and retention.
  • Assisted customers with inquiries, enhancing understanding of product features and benefits.
  • Documented customer interactions in CRM software, ensuring accurate tracking and follow-up.

Education

Class XII -

DR MKK Arya Model School
Panipat
05-2023

Class X -

DR MKK Arya Model School
Panipat
05-2021

Skills

  • Customer relationship management
  • Issue resolution
  • Data entry accuracy
  • Typing accuracy
  • 130 WPM Typing Speed
  • Product knowledge
  • Team collaboration
  • Analytical thinking
  • Communication skills
  • English fluency

Timeline

Customer Service Representative

PrimeMover Mobility Technologies Pvt Ltd
12.2024 - 06.2025

PreSales Service Representative

Teleperformance Global PVT LTD
07.2024 - 12.2024

Class XII -

DR MKK Arya Model School

Class X -

DR MKK Arya Model School
Aman