Aman Abbas

To secure a position as a Customer Service Executive or in related fields where I can leverage my strong language and communication skills to provide exceptional service and ensure customer satisfaction. Summary: Highly motivated and creative individual with a solid academic background in English literature and language. Skilled in customer service and communications, with a passion for research and writing. Experienced in the customer service industry, demonstrating exceptional communication and interpersonal skills. Proficient in addressing customer inquiries, providing assistance, and ensuring customer satisfaction. Additionally, adept at editing, curating literature, and teaching English and social sciences. Strongly committed to delivering outstanding service and fostering positive customer relationships. - Effectively communicated with customers to address inquiries, provide assistance, and ensure customer satisfaction. - Proficient in handling customer complaints and resolving issues in a timely and professional manner. - Strong interpersonal skills to build rapport with customers and provide exceptional service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

With a passion for literature and a deep appreciation for the written word, I have studied a wide range of literary works during my college education. As an avid reader and lover of books, I continuously engage with diverse genres and authors, expanding my knowledge and understanding of various literary traditions. Additionally, I am a published poet, with my work featured in reputable publications. My creative pursuits have further enhanced my ability to analyze and interpret texts, cultivating a keen eye for detail, and honing my writing skills. Alongside my literary interests, I actively stay informed about global affairs and world issues, recognizing the importance of staying updated and informed in an ever-changing world. With my passion for literature, creative abilities, and a proactive approach to knowledge acquisition, I bring a well-rounded perspective and intellectual curiosity to any endeavor.

 Travel Writing, Historiography, 20th-century genocide literature, Holocaust narratives, Genocidal Literature, Urdu Poetry, Progressive Writer's Movement, Translation Studies, Linguistics, Literary Theory, Criticism, Colonialism and India, Postcolonial theory, Partition narrative.  - Content Creator at Rahguzar, a literary platform (2020-2022) - Working with Adbi Dunya, a YouTube channel - Literary blog on Medium 

- Performed at Jashn E Rekhta (Rekhta Festival) as an Urdu Poet (Dec 2019) - Won 1st prize in the Annual Literary Quiz competition held at Dyal Singh Evening College (Nov 2018) - Won prize for poetry recitation at the Annual Freshers Party, Dyal Singh Evening College (Oct 2018) - School topper in International English Olympiad and ranked 6th in Delhi (July 2017)