Aman Ahuja
Senior Key Account Manager
Indore,MP
Summary
Professional with strong background in managing key client relationships and driving business growth. Skilled in strategic planning, negotiation, and account management. Known for fostering team collaboration and adapting to evolving business needs. Expertise in customer retention, revenue optimization, and cross-functional coordination. Reliable, results-focused, and ready to deliver impactful outcomes.
Overview
8
8
years of professional experience
18
18
years of post-secondary education
2
2
Languages
Work History
Senior Key Account Manager
Flipkart.com
10.2021 - Current
- Spearheaded a strategic leadership initiative which secured 20% growth in FBF scheduling and Onboarding warehouse in Home Business Unit, resulting in a revenue increase of 25Cr+ in the first year.
- Monitored industry trends to stay ahead of competitors, offering relevant solutions to customers'' needs.
- Implemented process improvements within the key accounts division, enhancing efficiency levels across the team.
- Spearheaded the account management process for high-caliber associates, contributing to the growth of a talented team.
- Conducted comprehensive training programs to empower associates with the skills and knowledge required for effective business development.
- Mentored a team of 16 business development associates, leading to a 25% increase in team productivity and two associate's promotion within a year.
- Managed Projects: - FBF Warehouse Scheduling and Onboarding , Selection (SDS), Value Engineering, Flipkart Advertising, Cluster.
- Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
- Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.
Team Leader Manager
Udaan.com
04.2019 - 10.2021
- Developed and maintained relationships with key clients.
- Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
- Collaborated with cross-functional teams to improve processes.
- Conducted market research and analysis to identify potential clients.
- Generated revenue by closing deals and meeting sales targets through field visit at ground level.
- Achieved 20 Lakhs - 25 Lakhs every month GMV in FMCG category at district level.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Streamlined communication within the team for better collaboration and decision making.
- Core part to build strong network between manufacturer wholesaler and retailers at district level.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
Business Development Executive
Ashirwad Trading Company
06.2017 - 03.2019
- Exceeded sales targets by 30% in 2017 through the implementation of a new CRM tool and revising sales protocols in FMCG Category.
- Lead the development and rollout of a new customer segmentation strategy, increasing customer retention rates by 15% over two years
- Collaborated with Product Management to align offerings with market needs, resulting in a 10% uptick in customer satisfaction scores
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business in FMCG Category.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Supported senior account managers in managing Amazon seller account. Assisted in the development and implementation of marketing campaigns. (2017 - 2019).
- Managed a portfolio of Amazon seller account in FMCG Category, providing strategic guidance to optimize sales and profitability. Successfully increased average monthly sales by 25% through effective inventory management and strategic advertising campaigns. (2017 - 2019)
Education
Bachelor of Engineering. - Mechanical
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
Bhopal (M.P) India 04.2001 - 05.2017
Class-11th and 12th -
Ujjain Public School
Ujjain (M.P.) India 04.2011 - 04.2013
Skills
Sales Team Leadership
Awards
- Recognized as the Best Employee of flipkart Big Billion Days event twice in 2023 and 2024 for remarkable growth in home business unit.
- Recognized as the Best Team Leader in Sales, awarded with a trophy and certificate for exceptional leadership in Udaan.com.
- Achieved the distinction of being the Top Business Development Associate with the highest revenue in Aashirwad trading company 2018.
Timeline
Senior Key Account Manager
Flipkart.com
10.2021 - Current
Team Leader Manager
Udaan.com
04.2019 - 10.2021
Business Development Executive
Ashirwad Trading Company
06.2017 - 03.2019
Class-11th and 12th -
Ujjain Public School
04.2011 - 04.2013
Bachelor of Engineering. - Mechanical
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
04.2001 - 05.2017
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