Aman Bahadur
Summary
Self-motivated and results-driven professional with 5+ years of experience in team management, customer service, and operations. Proven ability to work independently and collaboratively, with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Manager Assistant
CV Grand Banquet
Faridabad
10.2019 - 04.2024
- Assisted with event planning and execution
- Coordinated with vendors and suppliers
- Ensured excellent customer service
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Encouraged and improved cross-department internal communication.
Kitchen Chief Assistant
- Managed day-to-day kitchen operations
- Collaborated with team members to ensure efficient service
- Developed and maintained courteous relationships with customers
Education
Bachelor of Arts (BA) - Undergraduate
Open University Delhi
Skills
- Team Management
- Customer Service
- Communication (Verbal and Written)
- Time Management
- Adaptability
- Problem-Solving
- Social Media Marketing
- Basic Computer Knowledge
Languages
- English
- Hindi
Keyfeatures
- Conducted market research and developed successful brand awareness initiatives through social media.
- Enhanced communication abilities to influence buyers.
- Developed strong customer relationships by understanding requirements and responding to queries.
- Skilled in working with B2B and B2C enterprises.
Timeline
Manager Assistant
CV Grand Banquet
10.2019 - 04.2024
Kitchen Chief Assistant
Bachelor of Arts (BA) - Undergraduate
Open University Delhi
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