Aman Basant Singh
Summary
Seasoned financial services professional with robust experience in managing PAN India operations in the pension and retirement solutions domain, with a focus on the NPS (National Pension System) and Annuity business. Currently leading a team of 25 on-roll sales professionals, driving business development, strategic expansion, and revenue growth across government (State/Central), PSU, and corporate sectors.
Proficient in identifying and engaging key decision-makers such as Nodal Officers, DDOs, and Account Officers to develop untapped markets where company presence is limited. Played a pivotal role in setting up and scaling the DST (Direct Sales Team) channel from the ground up.
Expert in end-to-end portfolio management—including top-line growth, profitability, and go-to-market strategy—under the regulatory framework of PFRDA. Proven ability to analyze branch-level performance, forecast trends, and implement timely corrective measures to ensure business stability and growth.
Strong background in stakeholder management, cross-functional coordination, and process optimization. Continuously focused on identifying new distribution channels (POP & UOS sectors) and innovation in business models to ensure market leadership in the NPS Annuity and Funds segment
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Floor Manager
ABC - Aditya Birla Sun Life Pension Fund Management Limited
05.2021 - Current
- Spearheaded pan-India annuity sales and NPS account acquisitions, leading a team of 25 agents and achieving a 30% increase in new account openings within a fiscal year.
- Developed and executed national sales strategies, resulting in a 25% growth in annuity product sales and expanding the organization's footprint across multiple states.
- Implemented targeted training programs for agents, enhancing their product knowledge and sales techniques, which led to a 20% improvement in conversion rates.
- Monitored and analyzed sales data to identify trends and opportunities, adjusting strategies accordingly to consistently exceed quarterly sales targets.
- Lead a team of 25 agents in driving annuity sales and acquiring new NPS accounts, resulting in a significant increase in client base and revenue.
- Implementation of performance improvement strategies that resulted in measurable improvements in operational outcomes.
- Coordinated with internal departments to ensure seamless functioning of the NPS Annuity vertical, facilitating cross-functional collaboration and operational excellence
- Developed new business sources for NPS Annuity products by identifying and engaging with Points of Presence (POP) and the Unorganized Sector (UOS), expanding the customer base
Sr Wealth Manager
ABC - Aditya Birla Sun Life Pension Fund Management Limited
- Achievement of sales targets through consistent engagement with Key Decision Makers (KDMs) in corporations and delivery of Corporate NPS presentations aimed at driving employee registrations and contributions.
- Facilitation of digital account opening processes for National Pension System (NPS) by employees, while promoting Aditya Birla Sun Life Pension Fund Management (PFM) to enhance market share within corporate and PSU sectors.
- Execution of regular sales calls and meetings with clients to identify opportunities and close deals effectively.
- Training and management of assigned resources on NPS products, processes, and product knowledge, ensuring seamless support for channel partners and clients during sales closure and post-sale servicing.
- Maintenance of high-quality business standards with an emphasis on persistency metrics while cross-selling complementary retirement planning products such as annuities and mutual funds.
- Development of strategic relationships within corporates to strengthen penetration across key accounts, contributing to sustained growth in the adoption of NPS products.
Customer Service Executive
HDFC Life
02.2020 - 04.2021
- Provided assistance to customers by addressing inquiries, resolving issues, and offering solutions in a timely and professional manner.
- Managed communication channels to ensure effective interaction with clients while adhering to company policies and service quality standards.
- Facilitated the resolution of complaints by coordinating between departments, achieving improved customer satisfaction rates.
- Oversaw customer account adjustments, ensuring accuracy and compliance with organizational guidelines.
- Maintained accurate records of calls and correspondence, contributing to seamless reporting and data-driven decision-making processes.
- Enhanced client retention by promoting relevant products and services aligned with individual customer needs.
Executive
KServe BPO Pvt. Ltd.
09.2018 - 12.2019
- Oversaw and directed operational functions within the organization, ensuring adherence to company objectives and performance metrics.
- Implemented strategies to improve efficiency in business processes, contributing to sustained organizational growth.
- Monitored and managed team performance, promoting high productivity and addressing operational challenges effectively.
- Collaborated with cross-functional teams to develop client-focused solutions aimed at enhancing customer satisfaction.
- Evaluated key performance indicators (KPIs) to measure progress and ensure alignment with organizational goals.
- Delivered actionable insights through data analysis to drive strategic decision-making across various departments.
Supervisor
KidZania India
01.2016 - 01.2017
- Company Overview: Description Not Available.
Education
Bachelor of Commerce - Advance Logistics, Materials, and Supply Chain Management
Mulund College of Commerce
01.2019
Bachelor of Commerce - Commerce, Management
Mumbai University
01.2019
Skills
- Sales and Marketing: Sales targets achievement, market share enhancement, relationship building
- Operational Management: Floor management, team supervision, process improvement
- Compliance and Regulation: Monitoring compliance, policy adherence, audit readiness
- Data Analysis: Performance metrics evaluation, strategic decision-making, insights delivery
- Client Engagement: Customer service, client training, post-sales support, cross-selling financial products
Certification
- Certified in Chat GPT & Data
- Advanced Power Automate
- AI
- Advanced Art of Prompt Engineering
Timeline
Floor Manager
ABC - Aditya Birla Sun Life Pension Fund Management Limited
05.2021 - Current
Customer Service Executive
HDFC Life
02.2020 - 04.2021
Executive
KServe BPO Pvt. Ltd.
09.2018 - 12.2019
Supervisor
KidZania India
01.2016 - 01.2017
Bachelor of Commerce - Commerce, Management
Mumbai University
Sr Wealth Manager
ABC - Aditya Birla Sun Life Pension Fund Management Limited
Bachelor of Commerce - Advance Logistics, Materials, and Supply Chain Management
Mulund College of Commerce
Similar Profiles
Narendra Bhushan SinghNarendra Bhushan Singh
Assistant Manager at Aditya Birla Sun Life Mutual FundAssistant Manager at Aditya Birla Sun Life Mutual Fund
Mridul TiwariMridul Tiwari
Territory Manager at Aditya Birla Sunlife Pension Management LimitedTerritory Manager at Aditya Birla Sunlife Pension Management Limited
Laxmivarsha PhansekarLaxmivarsha Phansekar
Chief Financial Officer's Secretary at Aditya Birla Sun Life AMC LimitedChief Financial Officer's Secretary at Aditya Birla Sun Life AMC Limited