Aman Bhardwaj

• Managing and analyzing Database for senior-level management
• Maintaining the Scorecard and sales report for all the team members
• Assisting the strategy team in establishing quarterly plans
• Participating in regular meetings with management to assess and address issues and identify and implement improvements
• Managing implementation of necessary modifications required to make the process more efficient
• Acting as a bridge between the sales team and all the internal stakeholders
• Occasionally assisting management team to facilitate task completion and meet performance goals.
• Providing dashboard training and procure the tool license for team members the skills and experience you've acquired from this job.

• Provided product training to clients
• Implemented product features for clients
• Worked as POC between the technical team and the clients
• Maintained data for the premium clients -Act as an account manager for premium clients

• 1.Handled merchant queries regarding dashboard, product,finance over mail,chat and call
• Monitored and handled social media escalations
• Worked on the principal of problem identification, problem definition and problem resolution
• Connected with various departments within the organization for providing resolution to the merchants within given TAT.

Gained knowledge about mergers and acquisitions with the help of various case study