Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Aman Dabas

Aman Dabas

Student
New Delhi

Summary

Proven Customer Relations Manager with a track record of enhancing customer satisfaction at Airbnb through prompt resolution of complex issues and effective communication strategies. Skilled in inter-department collaboration and training, with a knack for boosting customer retention. Excels in leveraging customer relations and sales skills to introduce new programs, achieving significant results without exceeding a single numerical percentage.

Overview

2
2
years of professional experience

Work History

Customer Relations Manager

Airbnb
Manali
03.2021 - 08.2023
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Implemented effective communication strategies for better understanding of customer needs and expectations.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Made customers aware of current and new programs and services.

Education

Higher Secondary School -

Yuvashakti Model School
New Delhi
05.2019

Matriculation Certificate -

Titiksha Public School
New Dehi
03.2017

Skills

Customer Relations

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Customer Relations Manager

Airbnb
03.2021 - 08.2023

Higher Secondary School -

Yuvashakti Model School

Matriculation Certificate -

Titiksha Public School
Aman DabasStudent