10+ Years of Professional Experience Worked with Philips, Manipal, Paras Group, Tata 1mg
Overview
13
13
years of professional experience
Work History
Head Operations & Strategy
Mr Pill
10.2024 - Current
P&L owner, Retail strategy and New store launch- Plan and execute business strategies to increase and streamlining retail profits
Oversee daily operations across various retail formats and geographies- Responsible for driving top line and bottom line revenue
Determined primary metrics for any new outlet expansion and leading a launch of 20+ B&M Store in the territory of D-NCR
Lead Category & Growth
Apna Chemist
09.2023 - 10.2024
Company Overview: Pharma and BPC Retail
P&L owner for Pharma, BPC, OTC, Baby Care and FMCG categories leading category inputs around selection, pricing, availability, shopping experience, merchandising and profitability
Strategized Go-To-Market & Launch Model for Introducing New categories, Brands and Products resulting into contribution to revenue of 30% within 6 months of launch
Lead Category & Network Expansion via optimizing range x assortment and partnering with brands such as Nivea, HUL, Reckitt, P&G, Nestle etc
Inventory and Demand Planning - Reduced GTN by 10% and non-moving by 20% by implementing and automating periodic demand-shaping
Worked on a customer retention with the help of CRM and reactivate 5k+ lapsed customers over the period of 6 months at a CAC of INR 100/-
Worked with Founders and CXOs on New store expansion to land a bottom-line positive model within 6 months of opening
Delivered a bottom-line revenue growth of 20% through monetization & other Marketing assets
Pharma and BPC Retail
Category & Growth Leader
Tata 1mg
05.2022 - 08.2023
Led P&L for Non-Pharma Categories such as Pharma, FMCG, FMHG, and OTC, achieving 30% revenue growth
Marketing & campaign management: Activated BTL activities to launch of new offers based on regionality, seasonality, and occasionality for the Pharma and Diagnostics
Category Expansion - Responsible for launching successful impulse buying ranges, contributing to 30% of portfolio revenue within 3 months
Delivered a growth in Gross Margin by 5% through assortment optimization and cracking strategic brand partnerships
Implemented a 'New-To-Category' acquisition strategy resulting in more than 10,000 NTC users at a platform at the lowest CAC of INR 40
Store level bottom-line and Top line delivery - Initiated shop in shop model, which let reduction in store rentals by 15%, and increased the footfall by 20%
Determined primary metrics for any new outlet expansion and leading a launch of 30+ B&M Store in the territory of NCR & Uttarakhand
Lead Operations & Growth
MDPL - Mercury Diagnostics Pvt Ltd
11.2019 - 04.2022
Company Overview: MDPL was an Ecom-Pharma entity - Started with the vision of making it an online lead generator for diagnostics which evolved into a marketplace and eventually turned to be a service provider alongside
Established operations department and expanded operations to 40 locations, Served more than 350+ manufacturing plants, industries and corporates for Antigen Covid Testing
Collaborated with multiple Pathology labs and launched white label products
Ramped up the revenue to INR 10 Cr within an year of operations
Aided more than 6 Lakhs tests across geographies
Established and managed whole operations department at Dehradun and expanded to another 40 locations in Uttarakhand, Chandigarh and NCR
Build and led a team of 300+ people across multiple domains: Operations, Finance, HR, Legal, Marketing
Started projects within rigid deadlines, including hiring the team, setting up the processes, procuring material etc
Liaoning with Government officials, medical professionals and with Clients
Tie-ups with multiple Pathology labs as testing centers in Delhi NCR
MDPL was an Ecom-Pharma entity - Started with the vision of making it an online lead generator for diagnostics which evolved into a marketplace and eventually turned to be a service provider alongside
Center Manager
Philips & Manipal Health Map
06.2016 - 10.2019
Managed P&L for diagnostic centers, achieving more than 30% business growth
Setup diagnostic centers and initiated programs to increase sales
Successfully handled corporate tie-ups and grew aggregator's business
Marketing Specialist
Avtar Healthcare
06.2012 - 05.2014
Tie-ups with the medical professionals and generate the revenue from them
Road shows in targeted areas & health check-up camps at jogger park and clinics
Education
MBA - Marketing & Strategy
TAPMI School of Business
Jaipur
01.2016
B.Com - Honors
Kurukshetra University
Haryana
01.2014
Skills
MS Office
Power BI
Power Query
EMIS
S&P CapIQ
Factiva
Procurement & Purchase Planning
Vendor Relationship Management
CRM management
Merchandising & Monetization
Operations management
GTM & Launch
E - commerce
Pharma Retail
FMCG
BPC
Diagnostics
Pharmaceutical Retail
Accomplishments
Best Marketing Strategy Employee, Philips & Manipal Health Map, 2017