Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Aman Jain

Business Development And Management Consultant
Kolkata

Summary

Experienced in orchestrating a wide range of functions, including management, marketing, procurement, customer relations, Vendor Management, costing, and technical acumen, to drive operational excellence and ensure project success.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Business Development Manager

Plastochem India Pvt. Ltd.
03.2021 - Current
  • As a Business Development & Management Consultant, I develop and implement strategies that align with organizational goals, driving growth and operational efficiency
  • I lead marketing initiatives to enhance brand visibility and foster customer engagement while cultivating strong client relationships to ensure satisfaction and retention
  • I conduct in-depth costing analysis to optimize resource allocation and profitability, and leverage technical expertise to improve project planning and execution
  • I streamline operations to boost productivity and quality, and guide cross-functional teams to deliver projects successfully, on time, and within budget

Additionally, I specialize in procurement processes, including GEM, SAP Ariba, and SAP SRM, driving efficiency across the supply chain

Quality Analyst

Tech Mahindra
09.2019 - 02.2021
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.

Customer Service Representative

Concentrix
05.2018 - 08.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor Of Commerce (B.Com) - Honors - Commerce

University of Calcutta
Kolkata, West Bengal
03.2018 - 05.2021

Skills

Accounts Receivable (AR)

Timeline

Business Development Manager

Plastochem India Pvt. Ltd.
03.2021 - Current

Quality Analyst

Tech Mahindra
09.2019 - 02.2021

Customer Service Representative

Concentrix
05.2018 - 08.2019

Bachelor Of Commerce (B.Com) - Honors - Commerce

University of Calcutta
03.2018 - 05.2021
Aman JainBusiness Development And Management Consultant