Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Aman Jain

Business Development And Management Consultant
Kolkata

Summary

Experienced in orchestrating a wide range of functions, including management, marketing, procurement, customer relations, Vendor Management, costing, and technical acumen, to drive operational excellence and ensure project success.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Business Development Manager

Plastochem India Pvt. Ltd.
Kolkata, West Bengal
03.2021 - Current
  • As a Business Development & Management Consultant, I develop and implement strategies that align with organizational goals, driving growth and operational efficiency
  • I lead marketing initiatives to enhance brand visibility and foster customer engagement while cultivating strong client relationships to ensure satisfaction and retention
  • I conduct in-depth costing analysis to optimize resource allocation and profitability, and leverage technical expertise to improve project planning and execution
  • I streamline operations to boost productivity and quality, and guide cross-functional teams to deliver projects successfully, on time, and within budget

Additionally, I specialize in procurement processes, including GEM, SAP Ariba, and SAP SRM, driving efficiency across the supply chain

Quality Analyst

Tech Mahindra
Kolkata, West Bengal
09.2019 - 02.2021
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.

Customer Service Representative

Concentrix
Kolkata, West Bengal
05.2018 - 08.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor Of Commerce (B.Com) - Honors - Commerce

University of Calcutta
Kolkata, West Bengal
03.2018 - 05.2021

Skills

Accounts Receivable (AR)

Vendor Management

Accounts Payable (AP)

Procurement Specialist

Business Development

Client Relationship Management

Operations Handling

Data Analytics

Project Costing

Quotation Management

Budgeting

Financial Reporting

Contract Negotiation

Supplier Relations

Revenue Management

Cost Control

Cash Flow Management

Payment Reconciliation

Process Optimization

Customer Satisfaction

Stakeholder Communication

Process Improvement

Sales & Marketing Support

Risk Management

Project Management

Timeline

Business Development Manager

Plastochem India Pvt. Ltd.
03.2021 - Current

Quality Analyst

Tech Mahindra
09.2019 - 02.2021

Customer Service Representative

Concentrix
05.2018 - 08.2019

Bachelor Of Commerce (B.Com) - Honors - Commerce

University of Calcutta
03.2018 - 05.2021
Aman JainBusiness Development And Management Consultant