Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
AMAN KAUSHIK

AMAN KAUSHIK

Customer Experience And Insurance Professional
Gurgaon

Summary

Insurance professional with strong background in risk assessment, policy management, and client relations. Proven track record in team collaboration and achieving results, ensuring flexibility with changing needs. Skilled in underwriting, claims processing, and regulatory compliance. Reliable and adaptable, driven by focus on delivering impactful outcomes.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Insurance Officer

Sammaan Capital Ltd
01.2024 - Current
  • Claims Processing: Coordinated with clients and insurance providers to process claims, ensuring timely resolutions.
  • Cultivated client relationships to identify and recommend tailored insurance policies.
  • Coordinated follow-ups and communication with insurance companies to secure quotes and facilitate policy arrangements for clients.
  • Addressed customer queries regarding policy documents through outbound calls and emails, providing assistance with claims and insurance refunds.
  • Resolved customer queries associated with the policy document over outbound calls, emails & provided services such as claim and insurance refund.
  • Sammaan Capital, formerly Indiabulls Housing Finance, is a mortgage-focused non-banking financial company (NBFC) that also facilitates life and non-life insurance coverage for its customers.

Education

Bachelor of Commerce -

Dpg Degree College ( MDU UNIVERSITY)
Gurgaon, India
12-2023

MBA - Business Analytics

LOVELY PROFESSIONAL UNIVERSITY
Punjab
04.2001 -

12th - Commerce

C.B.S.E (Central Board of Secondary Education)
Haryana
2019

10th -

C.B.S.E (Central Board of Secondary Education)
Haryana
2017

Skills

CRM

Risk assessment

Data analysis

Power BI

MySql

Microsoft Office

Microsoft PowerPoint

CRM tools

Customer communication

Accomplishments

  • Academic Excellence and Customer Engagement
  • Achieved A+ in Bachelor’s program and actively engaged in customer experiences that improved service delivery

Interests

Reading , Gaming and solving puzzles ,

Timeline

Insurance Officer

Sammaan Capital Ltd
01.2024 - Current

MBA - Business Analytics

LOVELY PROFESSIONAL UNIVERSITY
04.2001 -

Bachelor of Commerce -

Dpg Degree College ( MDU UNIVERSITY)

12th - Commerce

C.B.S.E (Central Board of Secondary Education)

10th -

C.B.S.E (Central Board of Secondary Education)

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AMAN KAUSHIKCustomer Experience And Insurance Professional