Aman K Shrivastava
Finnone IT Application Support Engineer
Noida
Overview
11
11
years of professional experience
Work History
IT Application Support Engineer
Mphasis
01.2025 - Current
- Company Overview: Working for Client Axis Bank
- Working in IT project management team to handle RBI regulatory project to delivered on production environment
- IDFY Project : Use Idfy for PAN verification of customer in finnone application.Co ordinate with business team,testing team and vendor team to go live of project on production.Tecnology use for this: SQL,PLSQL,linux RHEL 7 and web logic
- KFS Project : The KFS (Key Facts Statement) is a document that provides a clear and concise summary of the most important details of a loan, aiming to enhance transparency and protect borrowers by outlining key terms, costs, and obligations
- Help testing team for performing different module testing of KFS and its deployment and implementation on production
- Goldilocks economy is an economy that is not too hot or cold, in other words sustains moderate economic growth, and that has low inflation, which allows a market-friendly monetary policy
- CIF Project : CIF stands for Customer Information File, a unique 11-digit number assigned by banks to each customer, acting as a central repository for all their personal and financial information
- Tecnology use for this SQL,linux and Weblogic
- OVD Project : "OVD" stands for Officially Valid Document, which are documents recognized by financial institutions as proof of identity and address for KYC (Know Your Customer) purposes
- Working for Client Axis Bank
L3 Technical Support
Lynx Automation Pvt Ltd.
11.2022 - 12.2024
- Monitoring the server for high availability of the servers
- Working with server monitoring tools like Nagios and 24
- Core technical areas are databases and sql, and operating system platforms such as unix, linux and windows server
- Solving the request raised by user support
- Involved in testing the responses of REST API/web services like JSON, XML
- Monitor server logs, application logs, database logs, server health, upload new updates
- Design and execute query
- Working on AWS SQS
- Rest API
Application Support Engineer
Commdel Consultancy Pvt Ltd
07.2018 - 11.2022
- Company Overview: Commdel is a professional services organization with deep expertise in software product engineering services
- Responsible for provide support to fleet marketing officer, head officer of indian oil limited and its customers
- Generate the required mis reports for head officer on daily basis on microsoft sql server 2014 platform
- Handling activities of Indian oil website issues on real time basis
- Generate the MIS related to customer & merchant sale and recharges through database for field officer
- Responsible for generating fy reports for analaysis
- Monitoring the server for high availability of the servers
- Solving the request raised by user support
- Monitor server logs, application logs, database logs, server health, upload new updates
- Deploy build for apache
- Check logs to confirm its working properly
- AWS services EC2, S3, EBS, VPC, ELB, RDS, IAM, Auto scaling etc
- Attach and modify EBS volumes to ec2 instances
- Managing AWS Services EC2 and EBS
- Working with server monitoring tools like Nagios and 24
- Otp testing and check logs to confirm its working properly
- Implement change assign by development team
- Analyzing data by monitoring the hourly, daily and monthly
- Test the application
- Linux server health check-up
- Check logs to confirm its working properly
- Implement change assign by development team
- Deploy build for apache tomcat
- Design and execute query
- Monitor server logs, application logs, database logs, server health, upload new updates
- Test the application
- Implement change assign by development team
- Commdel is a professional services organization with deep expertise in software product engineering services
System Engineer
Talentedge Pvt. Ltd
09.2016 - 02.2018
- Company Overview: Talentedge is online learning company having more than 1 lakhs student
- Talent edge provide online platform for Learning and provide clouds campus to access content of learning
- Student can access cloud campus after class
- Generate the mis related to customer & merchant sale and recharges through database for field officer
- Responsible for generating fy reports for analaysis
- Monitoring the server for high availability of the servers
- Solving the request raised by user support
- Meet the sla (service level agreement) established
- Monitor server logs, application logs, database logs, server health, upload new updates
- Deploy build for apache
- Check logs to confirm its working properly
- AWS services EC2, S3, EBS, VPC, ELB, RDS, IAM, Auto scaling etc
- Attach and modify EBS volumes to ec2 instances
- Managing AWS Services EC2 and EBS
- Working with server monitoring tools like Nagios and 24
- Otp testing and check logs to confirm its working properly
- Implement change assign by development team
- Analyzing data by monitoring the hourly, daily and monthly
- Test the application
- Linux server health check-up
- Check logs to confirm its working properly
- Implement change assign by development team
- Deploy build for apache tomcat
- Design and execute query
- Monitor server logs, application logs, database logs, server health, upload new updates
- Test the application
- Talentedge is online learning company having more than 1 lakhs student
- Talent edge provide online platform for Learning and provide clouds campus to access content of learning
- Student can access cloud campus after class
Technical Operation Engineer
Acl Mobile Private Limited
03.2015 - 04.2016
- Company Overview: Acl mobile limited is a leading developer of consumer and enterprise mobile value added services
- Monitoring and troubleshooting Linux based application Acl
- Project name: interactive voice response (ivr) Description: this project aim is to provide automated call and one time password through call
- Platform: Linux, Database and language: Linux and MySQL My responsibility: Start and stop asterisk
- Otp testing and check logs to confirm its working properly
- Implement change assign by development team
- Linux server health checkup
- Check logs to confirm its working properly
- Implement change assign by development team
- Deploy build for apache tomcat
- Design and execute query
- Acl mobile limited is a leading developer of consumer and enterprise mobile value added services
Technical Support Engineer
RateGain It Solution Private Limited
01.2014 - 03.2015
- My role at rategain : At rategain we are mainly responsible for the providing data to various application and service teams
- We fetch data from various sources by using various tools and technologies like oracle, sql server, and linux
- We normally use sql script to interact with the database and get the desired data
- Execute plsql query for report generation of clients
- Work on trigger , function and stored procedure
- Knowledge of joins , union, indexes and constant
- Configure services , check log and exceptions
- Work on vim editor,vi editor ,shell scripting and linux command in cli mode
- Work on ftp configuration ,samba and apace on linux
- Maintaining & monitored server performance
- Execute sql query and database server maintance
- Working with server monitoring tools like Nagios and 24
- Knowledge of joins , union, indexes and constant
- Configure services , check log and exceptions
- Maintaining & monitored server performance
- Currency update through jobs
Education
North Maharastra UNiversity
JalgaonSkills
User support
Root cause identification
Incident management
Application flow processes
Timeline
IT Application Support Engineer
Mphasis
01.2025 - Current
L3 Technical Support
Lynx Automation Pvt Ltd.
11.2022 - 12.2024
Application Support Engineer
Commdel Consultancy Pvt Ltd
07.2018 - 11.2022
System Engineer
Talentedge Pvt. Ltd
09.2016 - 02.2018
Technical Operation Engineer
Acl Mobile Private Limited
03.2015 - 04.2016
Technical Support Engineer
RateGain It Solution Private Limited
01.2014 - 03.2015
North Maharastra UNiversity
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