Aman Kumar
Account Executive - Customer success
Mumbai ,Maharashtra
Summary
Results-driven professional with over 7 years of experience in consulting, advisory, hospitality, and media.
Expertise in sales, customer success, and account management, with extensive exposure to international markets across APAC and EMEA.
Holds a postgraduate degree in business management from the Institute of Chartered Financial Analysts of India (ICFAI) Business School, Mumbai.
Demonstrates exceptional problem-solving skills, effective communication, and the ability to excel in fast-paced environments.
Passionate about using analytical insights and innovative strategies to achieve impactful results and drive organizational success.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Account Executive
Getty Images Inc.
Mumbai
03.2019 - Current
- Cultivated relationships with C-suite and key decision-makers within assigned accounts.
- Created and delivered proposals to secure business opportunities.
- Developed and executed sales strategies for assigned accounts.
- Generated sales opportunities to drive short- and long-term revenue and profit growth.
- Collected and analyzed client feedback on product satisfaction and performance, relaying insights to stakeholders.
- Managed all sales stages, including inside sales, client visits, product demos, and contract negotiations.
- Aligned with the Sales team to support forecasting, planning, and achieving targets.
- Developed and executed sales plans to meet quarterly quotas.
- Collaborated cross-functionally, handled escalations, and resolved issues effectively.
- Managed and strengthened relationships with existing clients.
- Drove growth for new business, helping clients achieve marketing objectives.
Demand Manager - Business Development
OYO ROOMS
Mumbai
06.2018 - 12.2018
- Developed and executed regional strategic plans to drive OYO's growth by acquiring new properties and expanding the network.
- Negotiated commercial agreements with partners to establish mutually beneficial relationships.
- Generated leads through cold calling and meetings with potential clients, corporate entities, and travel agents to promote the OYO portfolio.
- Managed the entire sales process, from client qualification and deal closure to account retention and acquisition in assigned regions.
- Tailored product pitches to align with clients' specific needs and requirements.
- Conducted market-site visits and managed a monthly sales tracker to monitor account performance and targets.
- Oversaw receivables and collections, ensuring timely collection of outstanding amounts from clients.
Associate Manager
Indiabulls
Mumbai
02.2018 - 06.2018
- Promoted and sold residential properties to potential buyers.
- Assisted clients with buying and selling equities and commodities.
- Offered a range of financial products to individual customers.
- Delivered engaging sales presentations and implemented marketing strategies to attract new clients.
Education
POST GRADUATE PROGRAMME IN MANAGEMENT - Business Management
ICFAI UNIVERSITY
04-2018
Bachelor of Commerce (Honors Degree) - Accounting and Business Management
Shobhit University
03-2015
Skills
- CRM tools: Salesforce, Hubspot
- ServiceNow, Microsoft365
- Analytics: Looker BI, Power BI, Google analytics
- Contract Negotiation
- Customer Success
- Data Analysis
- Customer Relationship Management (CRM)
- Account Management
- Market Research
- Customer success
- Revenue Generation
- Account planning
- Client Campaigns
- Prospecting and Cold Calling
Accomplishments
- Account Management: Successfully managed major corporate clients and collaborated with renowned global accounts.
- Sales and Revenue: Achieved 100% of revenue targets with a 10% year-over-year growth across accounts. Consistently aimed for a quarterly revenue growth of 15% or higher.
- KPIs: Surpassed assigned KPI metrics by driving significant sales growth.
- Customer Experience: Recognized for delivering exceptional customer experience and achieving the highest levels of client satisfaction.
Certification
IT Project Management (Indian Institute of Technology Delhi
Data Analytics at Google
Microsoft Office 365
Microsoft Certified Application Specialist at UDEMY
Languages
Hindi
First Language
English
Proficient (C2)
C2
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Flexible work hoursTeam Building / Company RetreatsPersonal development programsHealthcare benefitsStock Options / Equity / Profit SharingTravelling - Fitness - Self improvement
Travel, fitness, and self-improvement are integral parts of my life, each contributing to my personal and professional growth.
Traveling has broadened my perspective, exposing me to diverse cultures and innovative ideas that inspire creativity and adaptability.
Fitness is my cornerstone for maintaining physical and mental well-being, enabling me to stay energized and focused while balancing the demands of work and life. Through regular exercise, I’ve developed discipline and resilience, which translate into my professional endeavors.
Self-improvement drives me to continuously seek new knowledge and skills, whether through formal education, personal reading, or reflective practices. This commitment to growth ensures that I remain adaptable, proactive, and aligned with both my career aspirations and personal goals.
Timeline
Account Executive
Getty Images Inc.
03.2019 - Current
Demand Manager - Business Development
OYO ROOMS
06.2018 - 12.2018
Associate Manager
Indiabulls
02.2018 - 06.2018
POST GRADUATE PROGRAMME IN MANAGEMENT - Business Management
ICFAI UNIVERSITY
Bachelor of Commerce (Honors Degree) - Accounting and Business Management
Shobhit University
IT Project Management (Indian Institute of Technology Delhi )
Data Analytics at Google 2023
Microsoft Office 365
Microsoft Certified Application Specialist at UDEMY
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