Aman Kumar

OCEEDEE

Noida

01.2019 - 09.2024

Floor Coordination: Successfully managed relationships with Karigars, overseeing the production of shoes to ensure adherence to design specifications and quality standards.
Quality Assurance: Conducted quality checks on produced shoes, identifying and rectifying defects to maintain high product standards.
Stock Management: Effectively managed stock levels, ensuring product availability to meet customer demand without overstocking or shortages.
Order Processing: Handled customer orders from verification of payment status to on-time delivery, collaborating with vendors to guarantee satisfaction.
Vendor Management: Coordinated with vendors for the timely and accurate delivery of products to customers, ensuring a seamless end-to-end supply chain process.
Platform Management: Managed product delivery timelines and order fulfillment across Nykaa, Myntra, Tata Cliq, Ajio, and Shopify.
Ensured accurate representation of products and optimized online presence.
Analyzed business processes to identify areas for improvement and develop solutions to address them.
Created reports on performance metrics such as inventory levels, production output, customer service ratings.
Oversaw the maintenance of equipment used in the production process.
Trained new employees on operational procedures and protocols.
Maintained accurate records of operational data and documents for audit purposes.
Communicated with departmental leaders to identify and solve daily operations issues.
Reviewed operations performance reports to drive improvements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.