AMAN KUMAR
Munger
Summary
Dedicated banker with background in financial transactions and customer service. Strong understanding of banking regulations and compliance procedures. Proficient in cash handling, cross-selling bank products and maintaining high levels of customer satisfaction. Previously contributed to improvement of branch sales through effective client relationship management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
AXIS BANK
2024.03 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Cross-sold additional bank products when applicable to meet customer needs.
Sr. Executive
ICICI Bank Ltd
2022.10 - 2023.10
Territory Relationship Officer
Flipkart India Pvt. Ltd
2021.04 - 2022.01
Education
POST GRADUATION DIPLOMA - Banking And Finance
Manipal Academy of BFSI
Bengaluru, Karnataka2023-10
Master of Arts - Political Science
T.M Bhagalpur University
Bhagalpur, Bihar2021-11
Bachelor of Arts - Political Science
T.M Bhagalpur University
Bhagalpur, Bihar2018-09
12th - Science
Bihar School Examination Board
Bhagalpur, Bihar2014-05
10th -
Bihar School Examination Board
Munger, Bihar2012-05
Skills
- Customer service excellence
- Transaction processing accuracy
- Money handling
- Regulatory compliance expertise
- Operations management
- Cross-selling strategies
- Operational coordination
- Communication proficiency
- Data entry efficiency
- Quick learning ability
Languages
- Hindi
- English
- Bengali
- Angika
Hobbies and Interests
- Chess
- Cricket
- Listening to music
Addresses
Pansai, Asarganj, Munger, Bihar - 813201
Personal Information
- Father's Name : Sanjay Kumar Singh
- Mother's Name : Baby Devi
- Date of Birth: 14th Oct 1997
- Nationality: Indian
- Marital Status : Unmarried
- Religion: Hindu
Certification
- National Institute of Securities Markets
- Employment Generation among Rural Youth through Agripreneurship from IIT Kanpur
Timeline
Assistant Manager
AXIS BANK
2024.03 - Current
Sr. Executive
ICICI Bank Ltd
2022.10 - 2023.10
Territory Relationship Officer
Flipkart India Pvt. Ltd
2021.04 - 2022.01
POST GRADUATION DIPLOMA - Banking And Finance
Manipal Academy of BFSI
Master of Arts - Political Science
T.M Bhagalpur University
Bachelor of Arts - Political Science
T.M Bhagalpur University
12th - Science
Bihar School Examination Board
10th -
Bihar School Examination Board