Experienced professional bringing several years of experience in debt collections and accounts receivable. Expert in repayment negotiations and repayment plan structuring. Successful in managing bad debt by reducing aged accounts.
Overview
6
6
years of professional experience
Work History
Collections Agent
Quess Corp Ltd.
Bangalore
06.2024 - 04.2026
Managed customer accounts to ensure timely payments and reduce delinquencies.
Communicated with clients via phone and email regarding outstanding balances.
Documented payment agreements and updated account records accurately.
Assisted in resolving disputes and negotiating payment plans with clients.
Monitored account status and followed up on overdue payments consistently.
Negotiated payment plans with customers to ensure timely repayment of debt.
Contacted customers and explained debt management to encourage timely debt payments.
Collections Agent
TVS CREDIT SERVICES LIMITED
KANPUR
07.2020 - 06.2021
Managed customer accounts to ensure timely payments and reduce delinquencies.
Communicated with clients via phone and email regarding outstanding balances.
Documented payment agreements and updated account records accurately.
Trainee
SOFP PRO REASEARCH CENTER
Lucknow
COMPUTER HARDWARE & NETWORK MAINTANANCE
Education
High School -
UP Board
U.P., India
Intermediate -
UP Board
U.P., India
One year ITI diploma - COMPUTER HARDWARE & NETWORK MAINTANANCE
GOVT. ITI COLLEGE KANNAUJ
KANNAUJ, U.P., India
Skills
Team Work
OPERATING SYSTEM: Windows XP professional/vista/81
Advance knowledge of MS office
Payment negotiation
Customer relationship management
Financial analysis
Effective communication
Physical Status
FIT
Height Cm
168
Languages
Hindi
Hobbies and Interests
Internet Surfing
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Nature Of Training
COMPUTER HARDWARE & NETWORK MAINTANANCE, 45 days, SOFP PRO REASEARCH CENTER, LUCKNOW
Personal Information
Category: SC
Father's Name: Shri Balgovind singh
Mother's Name: ShriMati Siya Devi
Date of Birth: 01/01/97
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Religion: Hindu
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Collections Agent
Quess Corp Ltd.
06.2024 - 04.2026
Collections Agent
TVS CREDIT SERVICES LIMITED
07.2020 - 06.2021
Trainee
SOFP PRO REASEARCH CENTER
High School -
UP Board
Intermediate -
UP Board
One year ITI diploma - COMPUTER HARDWARE & NETWORK MAINTANANCE