Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Aman Kumar Wadhwa

Bangalore

Summary

Technical Program Manager with proven track record in project delivery and deployment at ENEA. Specialized in SS7, Diameter, GTP-C, SMS, RCS, and MMS protection, ensuring successful team outcomes. Strong analytical skills and dedication to continuous learning contribute to effectiveness in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Program Manager

ENEA
01.2014 - Current
  • Overseeing the India deployment team, providing both technical leadership and people management.
  • Providing technical assistance to the global team as needed, and actively sharing knowledge and learnings across regions.
  • End to End Project Delivery with Customer for ENEA Adaptive products.
  • ATP execution with customers, Deployment testing and identifying issues and get it raised to dev team and track it to closure.
  • Prepare ATP, Solution design and IDD documents for projects.
  • Implemented SS7/Diameter protection, SMS, MMS, RCS, Email filtering in various operators like STC (Saudi), Omantel (Oman), Airtel, T-Mobile, Telcel Mexico, Claro, Vodafone, Freedom Canada and MTS.
  • Work with Engineering and R&D for bugs and enhancements.

Technical Lead (Global Support & Deployment)

Mahindra Comviva
01.2011 - 01.2014
  • Product support and deployment for SMSP/SMSC/BMS/USSD.
  • Supporting and guiding team to resolve issues within SLA, Handling Governance calls multiple groups of customers.
  • Identify bugs during support issue and deployment, raised it to Engineering team and follow up with L3 team for patches and deliveries.
  • SMS firewall product deployment and launched for Airtel India and other Airtel Africa Operator.

Messaging SME (Support)

Axis Telecom (Tech Mahindra Ltd)
01.2009 - 01.2011
  • SME Messaging systems and applications in Mobile wireless networks, Plan Work, Availability of Services and Vendor Management.
  • Look after Configuration changes and Support for (Acison PSA, SMSC, MMSC, and HSP), CDMS, USSD/UMB and ETOP-UP.
  • Prepare technical documents like MOP and SOP for implementing CR’S (Change requests).
  • Automation done to minimize manual work in operations by implementing scripts in UNIX for all VAS applications.
  • KPIs and SLA, with Vendor involvement for out-of-scope and in scope support.

SME VAS Operations

Cellebrum Technologies LTD (SpiPTelecom)
01.2006 - 01.2009
  • Operations and Maintenance of 7 SMSC’S, 3 IVR’S, 2 USSD and all DB servers.
  • Handling Complaint Management, MIS and data mining for all the VAS Services like SMS services, BGM, Mobile Radio, Voice Chat, Punjabi Junction, Emergency Call Service, Devotional Portal, Lost Call many more IVR based, Bill Enquiry, Cric Pack, GPRS Pack, SMS Pack, Flexi Recharge Pack all on USSD Gateway.
  • E1 and links augmentation and Maintenance with knowledge of SS7 protocol.
  • Migration of Servers from one IP range to other IP range.

Education

EMBA - General Management

IIM Vishakhapatnam
Vishakhapatnam
04-2025

MCA -

Punjab Technical University

BSC - IT

Punjab Technical University

Diploma in Information Technology -

State Board of Technical Education
Haryana

12th -

Board of School Education
Haryana

Skills

  • Python
  • PL/SQL
  • Shell Scripting
  • Linux
  • UNIX
  • Windows Server
  • SMSC
  • USSD
  • SS7/Diameter Protection
  • SMS
  • MMS
  • WEB Antispam
  • SMPP Solutions
  • BIG Data Analytics
  • IMS & LTE
  • Virtualization
  • SS7
  • SMPP
  • GSM
  • SIP
  • SMS/MMS
  • REST
  • WAP
  • SIGTRAN
  • Docker
  • Kubernetes
  • ZMQDB
  • End to End Project Delivery
  • ATP execution
  • Deployment testing
  • Solution design
  • IDD documents
  • Implementation expertise
  • Domain Expertise
  • Strong analytical and problem-solving skills
  • Customer Handling
  • Self-Driven
  • Ability to handle pressure and extra workload
  • Hunger to learn

Certification

ITIL Certified

Accomplishments

  • Best technical support person of the year, 2012, Mahindra Comviva
  • Pat on the back award, 2010, Tech Mahindra

Languages

  • English
  • Hindi

Timeline

Technical Program Manager

ENEA
01.2014 - Current

Technical Lead (Global Support & Deployment)

Mahindra Comviva
01.2011 - 01.2014

Messaging SME (Support)

Axis Telecom (Tech Mahindra Ltd)
01.2009 - 01.2011

SME VAS Operations

Cellebrum Technologies LTD (SpiPTelecom)
01.2006 - 01.2009

EMBA - General Management

IIM Vishakhapatnam

MCA -

Punjab Technical University

BSC - IT

Punjab Technical University

Diploma in Information Technology -

State Board of Technical Education

12th -

Board of School Education

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