Aman Maheshwari
Jaipur
Summary
Versatile professional skilled in managing diverse tasks with creativity and efficiency. Proven ability to enhance customer satisfaction through exceptional support and communication. Strong problem-solving skills and adaptability contribute to continuous improvement in operational processes. Experience in both collaborative and independent roles ensures effective contributions in any environment.
Overview
6
6
years of professional experience
Work History
Customer Service Representative (Consult)
Teleperformance
Jaipur
01.2023 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Online Account Management
GVS Shoppe
01.2020 - 01.2021
- Expertly manage online platforms(e.g., Flipkart, Amazon), Overseeing sales, order processing and data management, while collaborating with the accounts department for accurate financial reports.
- Created reports outlining key performance metrics related to customer engagement and satisfaction levels.
- Provided training sessions on how best to use the company's online services for existing clients.
- Collaborated with other departments such as Sales, IT, and Customer Service to ensure a seamless experience for customers.
Junior Animator
Prismart Production
01.2019 - 01.2020
- Company Overview: A Global advertising studio
- I lead 3D animation, turning concepts into captivating stories that transport audience into limitless imagination.
- A Global advertising studio
- Produced animated shorts from concept through completion.
- Developed character designs, props, and backgrounds for animations.
Education
Bachelor's in Fine Arts - Animation And VFX
Poornima University
Jaipur03-2019
Higher Secondary Education -
Maheshwari Public School
Jaipur01.2016
Skills
- Graphic design tools: Canva, Photoshop, Illustrator
- Coordination and collaboration
- Customer service excellence
- Data management strategies
- Conflict resolution
- Multitasking and organization
- Microsoft Office proficiency
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
French
Beginner
A1
Accomplishments
- First position secured in an animation short film festival
- second runner-up in the cricket tournament presented by inter-college.
Timeline
Customer Service Representative (Consult)
Teleperformance
01.2023 - Current
Online Account Management
GVS Shoppe
01.2020 - 01.2021
Junior Animator
Prismart Production
01.2019 - 01.2020
Bachelor's in Fine Arts - Animation And VFX
Poornima University
Higher Secondary Education -
Maheshwari Public School
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