Summary
Overview
Work History
Education
Skills
Languages
Extra Curricular Activities
Internships And Certifications
Hobbies And Interests
References
Personal Information
Timeline
Generic

AMAN MISHRA

Bangalore

Summary

In quest of a challenging position in the organization that offers generous opportunities to explore & outshine while accomplishing personal & organizational goals

MBA-MARKETING + IT from Acharya Institute of Management and Sciences and Qualified B.Sc. BIOTECHNOLOGY from Bangalore University; accented with the latest trends and techniques of the field, having an inborn quantitative aptitude, analytical mind determined to carve a successful career. Enriched with the ability to learn new concepts & technology within a short span of time. Self motivated, hard working and goal-oriented with a high degree of flexibility, creativity, Resourcefulness, commitment, optimism and a Go-getter attitude. Dynamic, diligent & result-oriented individual, with strong organizational skills, ability to multi- task & thrive in a challenging, fast-paced environment. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career.

Overview

12
12
years of professional experience

Work History

National Head- Enterprise/ DSA Credit Card Sales

ZET ( Previously One Code)
04.2023 - Current
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with Bank professionals within assigned territory.
  • Contributed to event marketing, sales and brand promotion.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved aggressive monthly quota of 4000 cards consistently

Assistant Vice President –Area Sales Manager (Head of Sales Karnataka)- Personal Loans & Credit Cards

Credilio Financial Technologies India Pvt Ltd
09.2021 - 04.2023
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Developed and implemented account management plans to establish customer satisfaction.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Organized promotional events and interacted with community to increase sales volume.

ASM Retail Assets (PL,HL, BL ) Karnataka

FinShell- an Oppo mobile India group Fintech Company
12.2019 - 09.2020
  • Started process starting from getting regional level codes from various banks / nbfcs for starting Personal Loan channel business.
  • Leaded Region Karnataka on Personal Loans, Credit Cards, Investments, Home loans and Business loans front.
  • Leaded Regions Karnataka, Hariyana, Punjab, Uttarakhand and Himachal Pradesh On Oppo - Progcap and Realme - Progcap Distributors and retailer finance Sales front as n additional responsibility during covid lockdown.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.

Sales Manager - Personal Loan & Credit Cards - OpenMarket Channel

IndusInd Bank
04.2019 - 12.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Established and cultivated solid business relationships with new or existing customers.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Implemented systems and procedures to increase sales.

Sales Manager – Personal loan

Axis Bank
11.2016 - 02.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Drove business both from DSAs as well as Branches

Sales Manager – Personal Loans Branch Vertical

HDFC Bank Ltd
03.2014 - 06.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Drove around 8 Cr of Average monthly Sales with a team of 15 sales Executives assigned to 40 branches spread across Bangalore .
  • Won multiple National, Zonal and Area level rewards and recognitions during the tenure.

Sales Manager – Business banking – Trade & Forex

Deutsche Bank – AG
03.2013 - 03.2014
  • Developed key communication links for optimal use of facilities, assets and market access.
  • Led implementation of trade best practices for [Area of expertise].
  • Maintained full compliance with trade laws and regulations by tracking changing conditions.
  • Supported implementation of new trade partners and monitored KPIs for performance optimization.
  • Coldcalling, tele calling, tracking the MCA data in order to hunt for the prospects.

Property Specialist

Indiahomes
07.2012 - 02.2013
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Partnered with marketing teams to provide insight about development of product pitches, boosting sales projections [Number]%.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Negotiated contracts with clients and developed relationships with key personnel.

Business Development Executive

Matrix International Pvt. Ltd
05.2011 - 06.2012
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

MBA (MARKETING + IT) -

Acharya Institute of Management And Sciences, Bangalore University
Bengaluru

Bachelor of Science -

AIHS, Bangalore University

HIGHER SECONDARY CERTIFICATION -

Saraswati Shishu Mandir Raipur, CG Board

SECONDARY SCHOOL CERTIFICATION -

Bharat Mata H.S. School, CG Board

Skills

  • Customer Service
  • Networking
  • Excellent Communication
  • Relationship Building
  • Planning and Coordination
  • Analytical Thinking
  • Active Listening
  • Problem Resolution

Languages

English, Hindi

Extra Curricular Activities

Participated in state level singing competition.

Internships And Certifications

May-June, 2010, 45 days, Matrix International Pvt. Ltd, location mapping and identifying new prospects of business for the company

Hobbies And Interests

Singing, Listening Music, Reading, Playing guitar and keyboard, Cricket, Bikeriding

References

Available on request.

Personal Information

Date of Birth: 10/15/86

Timeline

National Head- Enterprise/ DSA Credit Card Sales

ZET ( Previously One Code)
04.2023 - Current

Assistant Vice President –Area Sales Manager (Head of Sales Karnataka)- Personal Loans & Credit Cards

Credilio Financial Technologies India Pvt Ltd
09.2021 - 04.2023

ASM Retail Assets (PL,HL, BL ) Karnataka

FinShell- an Oppo mobile India group Fintech Company
12.2019 - 09.2020

Sales Manager - Personal Loan & Credit Cards - OpenMarket Channel

IndusInd Bank
04.2019 - 12.2019

Sales Manager – Personal loan

Axis Bank
11.2016 - 02.2019

Sales Manager – Personal Loans Branch Vertical

HDFC Bank Ltd
03.2014 - 06.2016

Sales Manager – Business banking – Trade & Forex

Deutsche Bank – AG
03.2013 - 03.2014

Property Specialist

Indiahomes
07.2012 - 02.2013

Business Development Executive

Matrix International Pvt. Ltd
05.2011 - 06.2012

MBA (MARKETING + IT) -

Acharya Institute of Management And Sciences, Bangalore University

Bachelor of Science -

AIHS, Bangalore University

HIGHER SECONDARY CERTIFICATION -

Saraswati Shishu Mandir Raipur, CG Board

SECONDARY SCHOOL CERTIFICATION -

Bharat Mata H.S. School, CG Board

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