Aman Mishra
Gurgaon
Summary
Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Paisabazaar Marketing and Consulting Pri.ltd
03.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Executive
PC Financial Services Pvt Ltd
09.2019 - 03.2021
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Customer Response Executive
One Point One Solutions
03.2019 - 08.2019
- Consistently exceeded performance targets related to call handling times, resolution rates, and customer satisfaction scores.
- Enhanced customer satisfaction by promptly addressing and resolving issues in a professional manner.
Education
Bachelor of Arts -
Chhatrapati Shahu Ji Maharaj University
Kanpur, India04-2017
Skills
- Teamwork and collaboration
- Team motivation & Supervision
- Leading team meetings
- Sales expertise
- Relationship building
- Process Improvement - Excel, CRM
Certification
AGILE Certified
Horticulture
Horticulture is the science and art of growing plants.
Languages
English
Hindi
Timeline
Team Leader
Paisabazaar Marketing and Consulting Pri.ltd
03.2021 - Current
Executive
PC Financial Services Pvt Ltd
09.2019 - 03.2021
Customer Response Executive
One Point One Solutions
03.2019 - 08.2019
AGILE Certified
Bachelor of Arts -
Chhatrapati Shahu Ji Maharaj University
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