Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Aman Mishra

Aman Mishra

Operation Manager
Muzaffarpur,Bihar

Summary

Dynamic Operations Manager at Mishra Associates with a proven track record in enhancing efficiency and optimizing workflows. Skilled in problem-solving and team leadership, I developed strategies that improved service delivery standards and empowered staff, resulting in significant performance improvements and accountability across operations.

Overview

5
5
years of professional experience

Work History

Operations Manager

Mishra Associates
05.2018 - 04.2023
  • Oversaw daily operations to enhance efficiency and optimize workflow processes.
  • Developed and implemented operational strategies to improve service delivery standards.
  • Coordinated cross-functional teams to align project goals with operational objectives.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.
  • Established performance benchmarks to monitor team productivity and drive continuous improvement initiatives.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Education

MBA - Human Resources Management

Bihar University
Muzaffarpur,Bihar
08.2021

BBA - Human Resources Management

BIHAR UNIVERSITY
Muzaffarpur,Bihar
01.2019

Skills

Problem-solving

Team leadership

Operations management

Customer service

Staff training

Operations oversight

Employee motivation

Timeline

Operations Manager

Mishra Associates
05.2018 - 04.2023

MBA - Human Resources Management

Bihar University

BBA - Human Resources Management

BIHAR UNIVERSITY
Aman MishraOperation Manager