Summary
Overview
Work History
Education
Signature Skills
Accomplishments
Timeline
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Aman Mohiuddin

Aman Mohiuddin

Team Manager
Hyderabad

Summary

Experienced People Manager with over 9 years' experience in driving large scale programs in new age technologies (Artificial General Intelligence Data services, Machine Learning, Natural Level Understanding, speech processing), quality improvement, driving high-performance teams, maintaining service standards & strategic operational policies for business excellence. Simplification of process to cater end customer goals and end-to-end Program Management from project detailing, resource management, progress tracking, metrics reporting, system implementation and ensuring timely delivery of projects. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

AGI DS, Manager

Amazon
05.2022 - Current
  • Managed teams of 20-50 associates, overall team and individual performance management, mentorship, capacity planning, delivery, reporting and adherence to tasks, volume, and quality
  • Proficiency in ML data workflows, data collection methodologies, and ML data analysis
  • Undertook projects related to product launch, bug fixes, and user acceptance testing for efforts at worldwide level that enhanced productivity and delivery for more than 100+ data associates
  • Manage weekly service level targets and make sure productivity is maximized through team performance analysis, training, monitoring and feedback
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Simplification of large size data on Microsoft Excel spreadsheets, submit and monitor tickets, and monitor productivity bottlenecks
  • Give direct reports frequent, official, and informal feedback, ensuring ideal degree of productivity and efficiency is attained
  • Developed add-on tools in partnership with process excellence team, tech team and associates to improve productivity by ~20%
  • Analyze performance results and implement improvements through objective coaching and counseling team.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members
  • Accomplished multiple tasks within established timeframes


ML DATA Analyst III

Amazon
12.2019 - 05.2022
  • Led Spearheaded product launch and transition as Global POC impacting ~3k employees - 1200 HC including 1800 HC newly trained associates and successfully enabled transition into workflow within period of 12 weeks
  • Program managed new work-type as Global POC which led to improvement in turnaround time from 8 days to 2 days
  • New hire transition for EN market place 200 associates, 10 batches with first class pass rate of 91%
  • Contributed towards improvement efforts across site and facilitated adoption across nodes for operational quality and efficiency
  • Contributed towards integration & standardization efforts across IND sites.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions
  • Designed custom tracking systems to monitor KPIs, ensuring alignment with organizational goals and objectives
  • Established culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies

ML Data Associate ii

Amazon
10.2018 - 12.2019
  • ML Data Analyst ensuring high quality customer experience
  • SME for new hire batches for EN and IN marketplace in Q1 & Q2 2014, managing team performance reports, coaching.
  • Exceeded expectations in meeting tight deadlines while maintaining high levels of accuracy in delivered work products
  • Assisted in the evaluation of ML models by providing detailed feedback on their performance based on test datasets
  • Championed the importance of high-quality data within the organization, advocating for greater attention to detail and resources allocated towards data management efforts
  • Collaborated with cross-functional teams to develop high-quality, labeled datasets for ML projects

ML Data Associate i

Amazon
05.2017 - 10.2018
  • Worked as ML Data Analyst ensuring high quality customer experience.

Education

Bachelor of Engineering in Electronics and Communication -

Jawaharlal Nehru Technology University
Hyderabad
05.2010 - 2016.06

Signature Skills

  • Operational Excellence
  • Program planning and execution
  • Training Management
  • People Development
  • Quality Management
  • Stakeholder Engagement
  • Stakeholder Management
  • Delivery Management
  • Cross-functional Team Leadership
  • Change Management
  • Resource Optimization
  • Innovation Management
  • Process Improvement
  • RCA & Defect Elimination

Accomplishments

  • Recipient of the Best Employee Award in 2021, acknowledging outstanding leadership and guidance provided as a Individual contributor.
  • Recipient of the Best Mentor Award in 2017, recognizing exemplary contributions as a Subject Matter Expert.

Timeline

AGI DS, Manager

Amazon
05.2022 - Current

ML DATA Analyst III

Amazon
12.2019 - 05.2022

ML Data Associate ii

Amazon
10.2018 - 12.2019

ML Data Associate i

Amazon
05.2017 - 10.2018

Bachelor of Engineering in Electronics and Communication -

Jawaharlal Nehru Technology University
05.2010 - 2016.06

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Aman MohiuddinTeam Manager