Salesforce
Team collaboration and leadership
Customer relationship management
Multitasking and organization
Sales expertise
Lead prospecting
Relationship building
Business growth
Business development
Offering solid foundation in customer relations and data management, eager to learn and excel in CRM strategies. Delivers ability to grasp new systems and tools quickly, and apply analytical and problem-solving skills effectively. Ready to use and develop communication and organizational skills in Customer Relationship Executive role.
Salesforce
Excel
Completed certification in Digital Marketing from Google Garage in 2023, covering SEO, SEM, social media, and analytics. Gained practical knowledge of online marketing strategies to drive customer engagement and brand growth.
Completed certification in Basics of Customer Service from TCS iON in 2022. Learned key skills in communication, problem-solving, and handling customer queries effectively.
Technological Advancement in FMCG Industry – UNILEVER (04/2023 - 05/2023) - Researched how top FMCG players like Unilever utilize data analytics and technology to optimize supply chains and enhance consumer engagement, gaining insights applicable to modern sales and marketing strategies in the FMCG sector.
Drive and Dine (01/2023 - 02/2023) - Led a team to plan the launch of a drive-in theatre with food services, gaining hands-on experience in project management, customer engagement, and sales strategies.