Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Financial Chargeback Analyst
Genpact
06.2022 - Current
Analyzed and resolved financial chargebacks for portfolio of clients, ensuring accurate and timely resolution of disputed transactions
Investigated and identified root causes of chargebacks, working closely with cross-functional teams to implement preventive measures and reduce chargeback rates by 20%
Developed and implemented data-driven strategies to improve chargeback recovery rates, resulting in 15% increase in successful recoveries and reduction in financial losses
Conducted regular audits of chargeback processes and procedures, identifying areas for improvement and implementing streamlined workflows that reduced processing time by 30%.
Senior Analyst
R1RCM Global Solutions
12.2018 - 05.2022
Worked as senior analyst in U.S insurance verification process where w need to verify patient information from insurance company so insurance claim can filed correctly.
Appeal Coordinator
Optum Global Solution (UHG)
01.2018 - 12.2018
Worked as an appeal coordinator where we need to research on appeals send by U.S hospitals to re-check their denied claims
We need to work as per denials reasons and make decisions whether appeal should be approved or denied again.
Fraud Analyst
Genpact
10.2011 - 11.2017
Worked as fraud analyst in U.S banking process
We need to identify fraud type and process the claims also need to process chargebacks.
Education
Bachelor of Arts(B.A) -
M.J.P.R.university,Bareilly
Bareilly, Uttar Pradesh
08.2010 - 07.2013
Intermediate(12th) -
U.P.Board,Allahabad
07.2008 - 04.2010
High School(10th) -
U.P.Board,Allahabad
Powayan
07.2007 - 04.2008
Skills
Ms excel
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Key Strengths Skills
Flexibility
Self-Dependent
Responsible
Lean Trained & Certified
Very open to feedback
Personal Information
Date of Birth: 10/13/92
Disclaimer
I honestly declare that all the above mentioned information true and correct to the best of my knowledge. I also understand if any of the information given above is found false/incorrect; my candidature is liable to be rejected.