Aman Shad
Business Development Associate
Chandigarh
Overview
3
3
years of professional experience
2
2
Languages
Work History
City Operations Executive
Urban Company
09.2023 - Current
- Managed end-to-end service delivery pipelines, ensuring operational efficiency and partner success.
- Balanced demand-supply dynamics to exceed client expectations and optimize resource utilization.
- Established and nurtured relationships with service partners, building trust and fostering long-term collaboration.
- Spearheaded scaling operations for EPC's Delhi, Chandigarh, Dehradun, Ludhiana, agra, Meerut, region, reducing resource loss (RL) to under 5% and increasing service delivery efficiency (SD) to over 85%.
- Launched hyperlocal initiatives, improving customer retention rates by over 35% and elevating SD% beyond 90%.
- Collaborated with cross-functional teams to implement strategies that enhanced partner satisfaction and operational performance
Lead Generation Executive
Urban Company
02.2023 - 09.2023
- Onboarded service-providing partners, ensuring alignment with company standards and business objectives.
- Managed and streamlined the onboarding pipeline, reducing delays and enhancing partner integration.
- Conducted market research to identify potential service providers and led acquisition efforts.
Education
Bachelor of Pharmacy - B. Pharma
AKTU University
01.2025
Skills
B2B Sales & Client Management: Expertise in building relationships, nurturing leads, and converting opportunities into revenue
Operations Management: Skilled in managing end-to-end delivery pipelines, optimizing workflows, and achieving KPIs
CRM & Lead Management: Proficient in lead generation, client onboarding, and pipeline management
Excel & MIS Reporting: Strong data analysis and reporting skills for performance monitoring and decision-making
Vendor & Partner Management: Adept at sourcing, onboarding, and managing partnerships to drive mutual growth
Strategic Problem-Solving: Proven ability to resolve challenges and implement solutions that improve outcomes
Timeline
City Operations Executive
Urban Company
09.2023 - Current
Lead Generation Executive
Urban Company
02.2023 - 09.2023
Bachelor of Pharmacy - B. Pharma
AKTU University