With nearly 17+ years of diverse experience in sales, technical support, customer service, procurement operations & Content Moderation Operations, I have cultivated a strong track record of leadership and success in dynamic, fast-paced environments. My career began in 2005 as a Sales Executive for a UK client at 24/7, where I quickly advanced to roles in technical support and customer service for a US client. Over seven years, I progressed from an associate to a Subject Matter Expert (SME) and eventually to a Team Lead, demonstrating my adaptability and dedication.
In 2013, I transitioned into procurement, joining Procurian as a Senior Associate. There, I specialized as a Hard Goods Buyer for a major US client and later took on leadership roles, including heading the Global Data Management and Reporting (GDMR) team and overseeing buying centers for prominent clients such as Whirlpool, Hertz, Timken Steel, Corelogic, and Harley-Davidson.
Currently, I manage a robust team of 250 FTEs for a major social media account, where my leadership and strategic direction have been key to driving operational success. My career reflects a consistent ability to excel across industries, lead high-performing teams, and deliver exceptional results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.