Aman Sharma
Associate Director, EY
GURGAON,Haryana
Summary
Highly organized and self-motivated professional with over 17 years of experience in Program management, Business Transformation, Strategic Consulting, Process Improvement and Organizational Change Management. Passionate about driving business growth and creating positive work environment. Organized and dependable leader, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Facilitator for Design Thinking workshops and expert in hiring best talent from the market.
Overview
17
17
years of professional experience
10
10
Certifications
Work History
Associate Director
EY Global Delivery Services, EY Business Consulting
Gurgaon
2017.05 - Current
- Trusted business advisor enabling the firm to deliver on its transformation agenda
- Strategy Consulting - Lead the Business Consulting strategy team and work alongside the overall GDS Business Consulting Partner to increase integration in global regions
- Drive multiple strategic initiatives at Consulting level to achieve the target operational metrics
- Provide business insights and work with global leaders to shape Business Consulting as the transformation engine of the firm
- Program Management - Have led multiple large-scale strategic programs across SLs/SFs – Talent & Ops, Global Innovation, Global Brand Marketing and Communication, Global Consulting, Assurance, and geographies – Americas, APAC and EMEIA
- Designed frameworks, developed strategies, and executed plans to deliver multiple successful projects for the top-most executive layer of the firm –Strategic Consulting, Global SharePoint migration to O365 , Automation and chat-bots creation
- Change Management - Deliver internal organization change management and for clients by providing consultation on roll outs and strategy
- Led change management for entire region to enable successful deployment of the globally integrated and standardized SAP solution
- Designed, planned, and successfully led various workstreams – Stakeholder Engagement, Business Readiness, Communication and Training - in a challenging virtual environment – ensuring smooth transition and increased end-user adoption on the new platform
- People Management - Drive people management within the team through direct counselling of 7 Assistant Directors and overall team of around 25 practitioners
- Also leading the recruitment process for the entire competency to hire right talent for the business across all GDS locations
- Program Management Pillar Lead – Managing the demand process for the team w.r.t
- Program Manager requirement, upskilling, Knowledge sharing, and cross training of all practitioners tagged under program management
- Learning and Awards:
- EY Badges – Design Thinking, Strategy, Digital, Agile, Transformative Leadership (Inclusion & Belonging)
- Multiple EY awards - SPOT, Exceptional Client Service (ECS), High Performing Team (HPT)
- Captain the GDS Consulting team in GDS Primer League Cricket tournament and became Champion for 2 Consecutive years.
Senior Manager
Ericsson Global Services Pvt. Ltd
Gurgaon
2010.11 - 2016.12
- Global Transitioning & Transformation
- Manage Complex transition and transformation programs in Ericsson
- Program Manager for Transition and transformation projects in multiple regions and Global Service Centres
- Business strategist - Plan and manage the projects aligning with business to drive process improvements, competitive advantage, and bottom-line gains
- Change Management – Project Managed the biggest change management project in Ericsson: Migration to Ubuntu from Windows platform for all users
- Migrated 14K users to new platform and set up an in-house service desk for support which was earlier outsourced
- Key Transition and Transformation Projects executed:
- Offshore TV / Multimedia NOC to India for Virgin Media: 670 HC’s involving 11 countries
- Green field set up of 2 Ericsson premises in Africa + Offshore to Global service center
- Transition of managed services for an Indian operator involving more than 300 + HC’s from UK to India
- Network Operations Center (NOC) setup: Customer Airtel Africa – 75 HC for MBNL, O-UK and EE for 190+ HC in Bangalore
- Also, lead the transition team in getting Ericsson Bid-office (Pre-Sales Team) get CMMI Level 3 and 5 certified
- And Lead the Campus Recruitment Program in Ericsson
Project Manager, Migration Project Manager
IBM India Pvt. Ltd
Gurgaon
2008.08 - 2010.11
- ITD PM Competency
- Worked as end-to-end Project Manager (Service Delivery) for Information Technology Delivery with IBM for external and internal clients
- Vodafone - Data Center
Subject Matter Expert
IBM Daksh Business Process Services India Pvt. Ltd
Gurgaon
2006.07 - 2008.08
- ISP Process
Education
Masters - Electronics, VLSI
Kurukshetra University
Bachelors - Electronics
Kurukshetra University
Skills
Program Management
undefinedCertification
Prince2 Practitioner
Timeline
Associate Director
EY Global Delivery Services, EY Business Consulting
2017.05 - Current
Senior Manager
Ericsson Global Services Pvt. Ltd
2010.11 - 2016.12
Project Manager, Migration Project Manager
IBM India Pvt. Ltd
2008.08 - 2010.11
Subject Matter Expert
IBM Daksh Business Process Services India Pvt. Ltd
2006.07 - 2008.08
Masters - Electronics, VLSI
Kurukshetra University
Bachelors - Electronics
Kurukshetra University
Prince2 Practitioner
PMP Training (35 PDUs)
NLP Practitioner Training
ITIL V3 Certification
IBM Integrated Lean Six sigma
IBM Delivery Excellence Awareness: LEAN
Change Management for Project Managers
Financial Management for Project Managers
Design Thinking
P.S. - References can be shared on request.
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