Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Timeline
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Aman Shrivastava

Aman Shrivastava

Pune

Summary

Detail-oriented customer support professional with 15 months of experience in efficiently monitoring and fulfilling client requests. Demonstrates strong customer handling skills, combined with a solid foundation in finance from an MBA program. Committed to leveraging expertise to enhance in any challenging role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Associate Professional Software Engineer

DXC Technology
Bengaluru
09.2021 - 12.2022
  • Have regular interactions with both internal and external customers as well as account managers and management.
  • Resolve escalated customer issues and manage escalations further to internal support.
  • Perform Basic troubleshooting of backup and restore failures on multiple platforms with varied configurations.
  • Perform data restorations for the server, file system, and/or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
  • Organize regular audits of backup configurations to ensure quality of service.
  • Proactively look to improve and add efficiency to current processes, and exercise judgment in the decision-making process in order to provide consistent, FANATICAL customer service..

Education

MBA - Finance

Symbiosis Institute of Management Studies
Pune,Maharashtra
05-2026

Bachelor of Engineering - Chemical Engineering

Siddaganga Institute of Technology
Tumkur, Karnataka
08-2021

Secondary School Certificate(12th) -

Kendriya Vidyalaya No.2 Airforce Station
Halwara, Punjab
05-2017

High School Certificate(10th) -

Kendriya Vidyalaya No.2 Airforce Station
Halwara,Punjab
05-2015

Skills

  • Real-Time Trading Simulation Experience
  • Equity research and stock analysis
  • Discounted Cash Flow
  • Cash Flow Analysis
  • Microsoft Office
  • HP Data Protector
  • Networker(NMC)
  • Decision-Making and Strategic Thinking
  • Problem solving

Certification

Finlatics Financial Markets Experience Program (FMEP)

  • Gained hands-on experience in portfolio management through live market simulations.

Introduction to Corporate Finance - Coursera

  • Gained foundational knowledge of financial principles, including time value of money, risk assessment, and valuation techniques.

Introduction to Microsoft Excel - Coursera

  • Mastered essential Excel functions, including data entry, formatting, and basic formula usage.

Accomplishments

  • Currently serving as a Junior Coordinator for the Finance Club, Infinite, at SIMS Pune.
  • Participated in and secured 2nd position in the Skit competition at the Halcyon Fest, organized by my undergraduate college, Siddaganga Institute of Technology.
  • Represented Siddaganga Institute of Technology in cricket and secured the runner-up position at the inter-zonal collegiate tournament in Shimoga.
  • Secured 2nd position in a mime competition at the Halcyon Fest, organized by Siddaganga Institute of Technology
  • Secured second place in a cricket event organized by the Siddaganga Institute of Technology, Tumkur.
  • Achieved first place in cricket during the annual sports day organized by the Siddaganga Institute of Technology, Tumkur.

Affiliations

  • Chess: Enjoy solving complex challenges through chess, enhancing critical thinking and problem-solving abilities.
  • Trekking: Avid trekker, fostering a love for adventure and nature while building endurance and resilience.
  • Cricket: Passionate about playing cricket; actively participated in tournaments, showcasing teamwork and strategic planning.

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Associate Professional Software Engineer

DXC Technology
09.2021 - 12.2022

MBA - Finance

Symbiosis Institute of Management Studies

Bachelor of Engineering - Chemical Engineering

Siddaganga Institute of Technology

Secondary School Certificate(12th) -

Kendriya Vidyalaya No.2 Airforce Station

High School Certificate(10th) -

Kendriya Vidyalaya No.2 Airforce Station
Aman Shrivastava