Accenture India Pvt. Ltd. – D365 Functional Consultant
(January 2024 – Present)
Manufacturing & Industrial Products Client (Oct 2024 – Present)
- Led process mapping for Procure-to-Pay (P2P) in Microsoft Dynamics 365 F&O.
- Conducted requirement gathering and analysis for procurement operations.
- Executed Fit-Gap analysis to align procurement needs with D365 functionality.
- Delivered client walkthrough on procurement processes within D365.
- Prepared Functional Design Documents (FDDs) for procurement and sales-related gaps.
- Created detailed test scenarios for custom functionality and gap testing.
- Designed and implemented Procurement workflows for process control and compliance.
Home Furnishing & Manufacturing Client (Feb 2024 – Sep 2024)
- Conducted requirement analysis and solution design for SCM-related customizations.
- Created Functional Design Documents (FDDs) for tailored SCM processes.
- Facilitated client sessions for FDD walkthrough and approvals.
- Coordinated with the technical team to validate and finalize design specifications.
- Executed functional testing for developed customizations.
- Delivered client showcases for review and sign-off on FDD-based developments.
Core Skills & Tools (Updated)
- Microsoft Dynamics 365 F&O – SCM, Procurement, Sales, Workflow
- Fit-Gap Analysis, Process Mapping (P2P), FDD Creation, UAT, Functional Testing
- Client Walkthrough, Solution Design, Procurement Workflows
- Azure DevOps – Test Case Design, Tracking, Defect Management
- Stakeholder Coordination, Go-Live Readiness, Documentation
Ernst & Young (EY) – D365 Functional Consultant
(May 2021 – December 2023)
Global FMCG Client (Oct 2022 – Dec 2023)
- Led implementation of the Asset Management module in Microsoft Dynamics 365.
- Configured UAT and Production environments ; conducted user training and UAT sessions.
- Managed factory rollouts across multiple regional sites.
- Provided post-rollout support , addressing user queries and system issues.
- Participated in integration process design for asset-related workflows.
Manufacturing Client – Pipes Industry (Sep 2022 – Aug 2023)
- Implemented Master Planning and Planning Optimization modules in D365.
- Conducted fit-gap analysis and designed solutions for Planning and Production needs.
- Delivered priority-based planning configuration and led CRP sessions.
- Supported Production Control implementation; provided on-site UAT and training .
- Managed Go-Live environment setup , data upload, and post-Go-Live support .
Global Technology Services Provider (Jun 2021 – Aug 2022)
- Analyzed Functional Design Documents (FDDs) and created detailed test cases .
- Utilized Azure DevOps for test execution, bug logging, and tracking.
- Conducted regression testing and root cause analysis (RCA) for reported issues.
- Worked on complex testing scenarios covering SCM, Finance, Production , and Case Management modules.
Pharmaceutical & Retail Client (Oct 2021 – Jul 2022)
- Delivered CRP demos introducing Microsoft Dynamics 365 Operations to key stakeholders.
- Conducted fit-gap analysis for Procurement and Inventory processes.
- Created solution designs and prepared FDDs for identified gaps.
- Coordinated with both clients and technical teams to validate requirements.
- Configured environments, facilitated UAT sessions , and provided on-site Go-Live support .
Core Skills & Tools
- Microsoft Dynamics 365 (D365 F&O): SCM, Production, Asset Management, Planning Optimization
- Fit-Gap Analysis, Solution Design, UAT, CRP, Go-Live Support
- Azure DevOps: Test Case Management, Bug Tracking
- Stakeholder Communication, Functional Documentation, Environment Configuration.
PricewaterhouseCoopers (PwC) – D365 Functional Consultant
(July 2020 – April 2021)
Education Sector Client (Jul 2020 – Jan 2021)
- Worked on Procurement and Inventory modules in Microsoft Dynamics 365 F&O.
- Gathered and analyzed client requirements for procurement and inventory processes.
- Configured D365 functionalities based on specific business needs.
- Created Functional Design Documents (FDDs) for customization requirements.
- Performed functional testing post-development.
- Mapped business processes in procurement and inventory to standard D365 features.
- Conducted User Acceptance Testing (UAT) and obtained client sign-off.
- Delivered core and end-user training to ensure smooth adoption.
Financial Services Client (Banking Sector) (Feb 2021 – Apr 2021)
- Worked on customized finance modules within D365 F&O.
- Drafted Functional Requirement Documents (FRDs) and FDDs for custom developments.
- Supported testing and validation of finance-related customizations.
Core Skills & Tools
- Microsoft Dynamics 365 F&O – Procurement, Inventory, Finance
- Requirements Gathering, Fit-Gap Analysis, FRD/FDD Creation
- System Configuration, UAT Execution, End-User Training
- Functional Testing, Client Walkthrough, Documentation
- Cross-Industry Exposure: Education, Finance, Manufacturing, Pharma, Retail
Synoptek – D365 / AX Functional Consultant
(May 2017 – June 2020)
Industrial Manufacturing Client (Jun 2017 – Sep 2017)
- Provided integration support activities for Microsoft Dynamics AX.
- Performed scenario testing for customized SSRS reports .
- Handled data setup tasks to support form development.
Textile Manufacturing Client (Sep 2017 – Apr 2018)
- Created training manuals for Production and Trade & Logistics (T&L) modules.
- Drafted Functional Design Documents (FDDs) based on fit-gap analysis.
- Developed process flowcharts to illustrate Finished Goods production processes .
- Executed SSRS format testing , data upload activities, and production environment configuration.
Healthcare Products Client (Dec 2017 – Jan 2018)
- Authored Functional Requirement Document (FRD) for T&L module based on fit-gap analysis.
- Created training manuals for key supply chain management modules in D365 F&O.
Renewable Energy Client (Apr 2018 – Oct 2018)
- Delivered end-user training on Production, Quality, and Inventory modules.
- Prepared FDDs for report development and post-training reference materials.
- Conducted DMF upload for item master and opening balances at Go-Live.
- Led onsite training sessions , initial requirement gathering , and post-Go-Live support .
Engineering Services Client (Sep 2018 – Sep 2019)
- Worked across Manufacturing, Inventory, Sales, and Purchase modules .
- Conducted onsite client visits and provided functional support for AX2012.
- Managed inventory-finance closing process and resolved live issues.
- Independently handled client support, new development needs, and AX queries.
- Authored FDDs, training manuals , and test scripts for development environments.
- Designed and delivered reports related to Production, Inventory, and Logistics .
- Performed Fit-Gap analysis for Supply Chain Management (SCM) modules.
- Drafted design documents for both standard and custom SCM functionalities.
- Worked extensively on Procurement, Sales, and Inventory modules in D365.
- Prepared master data templates for data migration and upload activities.
Core Skills & Tools (Expanded)
- Microsoft Dynamics AX 2012 & D365 F&O – SCM, T&L, Production, Inventory, Procurement, Sales
- Functional Documentation – FDD, FRD, Fit-Gap, Process Flows
- SSRS Report Testing, Data Migration (DMF), UAT, Training Manuals
- Onsite Client Interaction, Go-Live Support, Post-Go-Live Troubleshooting
- Independent Client Handling, Customization Support, Test Script Preparation