
Business Analyst | Former Area Credit Manager
Detail-oriented and analytical Business Analyst with experience in analyzing business processes, identifying areas for improvement, and implementing data-driven solutions. Proficient in gathering and documenting requirements, performing gap analysis, and collaborating with stakeholders to define business needs and objectives.
Previously served as a Area Credit Manager, where I honed expertise in risk assessment, financial modeling, and decision-making processes, with a proven track record of improving credit strategies and boosting operational efficiency.
Ongoing Project at Aye Finance
Gurgaon
Completed Requirement Gathering and Gap Analysis
Led the requirement gathering phase, collaborating with stakeholders to understand business needs and technical specifications. Conducted a thorough gap analysis to identify discrepancies between the current system and desired outcomes. This analysis helped define the scope for system improvements and ensure alignment with business objectives. The insights gained are being used to drive the next phases of development and system optimization.
Bharat Financial Inclusion Limited (10/2024 - 01/2025)
Hyderabad
Worked on the requirement gathering and System Integration Testing (SIT) phases to ensure the alignment of business needs with technical solutions. Managed SIT execution, tracked progress and defects, and ensured high-quality delivery. Developed detailed test plans, test cases, and test scripts for various integration scenarios. Conducted regression testing to validate that new updates did not affect existing functionality.
ZCT - Zero Credit Touch (ICICI) (2020)
Hyderabad
Contributed to the Zero Credit Touch (ZCT) strategy, aimed at providing credit facilities without customer credit intervention. Focused on instant decision sales sourced files, improving turnaround time (TAT) and work-in-progress (WIP) management. Collaborated with product and policy teams to establish rules for BRE and performed comprehensive User Acceptance Testing (UAT) for the Personal Loan and Auto Loan modules in the Newgen RLOS (Retail Loan Origination System). Identified, tracked, and reported defects while working closely with development teams for timely resolutions and system improvements.