Amanda Breedlove
Martinsville
Summary
Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Supervisor
HealthPlanOne
Martinsville, IN
08.2025 - Current
- Facilitated workshops and conducted one-on-one training to educate team members.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Built teams to address project goals and objectives for multiple projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed comprehensive knowledge of Medicare products to effectively educate clients on benefits and options.
- Taught Agent how to conduct detailed needs assessments to tailor Medicare solutions for diverse client demographics.
- Taught Agent how to do the enrollment processes, ensuring compliance with regulatory guidelines and streamlining documentation.
- Led training sessions on new product offerings, enhancing team readiness and knowledge retention across the sales department.
- Helped Lead the Secret shop team from January- June to a successful season
Medicare Program Manager
Bloom Insurance LLC
Bloominton, In
07.2014 - 04.2023
- Improved customer engagement through relationship management and timely communications.
- Analyzed program performance and identified areas for improvement.
- Developed programs supporting organization’s strategic direction.
- Collaborated with leadership to establish implementation methods and governance.
- Formulated project timing and risk mitigation plans to identify potential problems and adverse impacts.
- Produced accurate and timely program status reporting throughout life cycle.
- Wrote program funding proposals to facilitate uninterrupted delivery of services.
- Developed evaluation methods to assess program strengths and identify areas for improvement.
- Prepared project status reports and communicated updates to stakeholders.
- Coached and developed staff, achieving program objectives and customer service goals.
- Collaborated with executive team to ensure program alignment with organizational objectives.
- Minimized staff turnover through appropriate selection, orientation and training.
- Conducted monthly meetings to create business plans to drive successful monthly business.
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Developed training modules and documentation to train staff.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Implemented and developed operational standards, policies and procedures.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Conducted quality, timely performance feedback and performance appraisals.
Education
High School Diploma -
Decatur Central High school
Indianapolis, Indiana05-2007
Skills
- Team Leadership
- Policy and Procedure Improvement
- Program Leadership- KYT
- Critical Thinking
- Change Management
- Time Management
- Agile Projects
- Adaptable
- Production Development
- Employee Scheduling
- Remote Team Management
- Documentation Proficiency
- Training and Development
- Attention to Detail
- Performance Monitoring
- Organizational Performance
- MS Office Applications
- Sales and Marketing
- Performance Tracking and Evaluations
- Conflict Resolution
- Requirements Writing and Documentation
- Management support
- Goals and performance
- Sales coaching
- Sales reporting
Certification
Health Insurance License
Timeline
Sales Supervisor
HealthPlanOne
08.2025 - Current
Medicare Program Manager
Bloom Insurance LLC
07.2014 - 04.2023
High School Diploma -
Decatur Central High school