Amanda Clyne
Zionsville
Summary
Dynamic and detail-oriented Surgical Scheduler at Ascension Medical Group Cardiology, adept at patient coordination and calendar management. Successfully resolved scheduling conflicts, ensuring high-quality patient services. Experience in ICD-10 and CPT coding, while maintaining HIPAA compliance and fostering positive patient relations. Recognized for exceptional organizational skills and a proactive approach to administrative tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Scheduler
Ascension Medical Group Cardiology
03.2024 - Current
- Followed physician's orders and calendar availability to schedule tests and procedures.
- Reached out to patients to confirm arrival times and convey procedures.
- Reviewed orders for accuracy & communicated to appropriate department any discrepancies
- Coordinated procedures with two hospitals and over 20 direct physicians
- Applied proper ICD-10 & CPT codes
- Sent daily case confirmations to peers on a daily basis to make emergency changes and routine schedule updates.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Performed various administrative tasks by filing, copying and faxing documents.
Certified Medical Administrative Assistant
IU Health Physicians OBGYN
11.2022 - 02.2024
- Directed patients to exam rooms, obtained vitals, fielded questions, updated PHI, and prepared for physician examinations and/or procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Performed phlebotomy, accurately processed blood samples, obtained results, & properly documented to provider.
- Administered injections while obtaining prior authorizations
- Monitored medications with refills & transcribed orders for testing
- Performed various administrative tasks by filing, copying and faxing documents.
- Floated between office when needed
Certified Medical Administrative Assistant
Cummins Behavioral Health Systems
02.2018 - 11.2022
- Directed patients to exam rooms, obtained vitals, fielded questions, updated PHI, and prepared for physician examinations and/or procedures.
- Coordinated hospital admissions.
- Triaged phone calls.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted Clinical Manager with Administrative tasks.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Performed phlebotomy, accurately processed blood samples, obtained results, & properly documented to provider.
- Monitored medications with refills, transcribed orders for testing, & obtained prior authorizations.
- Performed various administrative tasks by filing, copying and faxing documents.
- Floated between offices to provide direct staffing to physician
- Lead Medical Assistant coordinating the start up of a Spravato clinic.
CMAA, Financial Advocate, Unit Clinical Assist.
AHN / Hendricks Regional Hospital - Oncology
11.2015 - 02.2018
- Directed patients to infusion area & obtained vitals.
- Gathered forms and copied insurance cards to collect patient information for billing, insurance filing, patient assistance, and drug foundations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Patient registration & insurance verification.
- Monitored medications & transcribed orders for testing / chemo treatments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Collected Foundation funds, copays, donations & applied to patient accounts
- Assisted the launch of The Distress Screening Tool to become the office Liaison.
Education
No Degree - Nursing
Ball State University
Muncie, INCertificate - Medical Assisting
PCI - Professional Careers Institute
Indianapolis12-1996
High School Diploma -
Zionsville Community HS
Zionsville, IN05-1995
Skills
- Data entry proficiency
- Insurance authorizations
- Calendar management
- Patient coordination
- Patient relations
- Medical terminology
- HIPAA compliance
- Organized & detail oriented
- Multi-tasked
- Positive attitude
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Surgical Scheduler
Ascension Medical Group Cardiology
03.2024 - Current
Certified Medical Administrative Assistant
IU Health Physicians OBGYN
11.2022 - 02.2024
Certified Medical Administrative Assistant
Cummins Behavioral Health Systems
02.2018 - 11.2022
CMAA, Financial Advocate, Unit Clinical Assist.
AHN / Hendricks Regional Hospital - Oncology
11.2015 - 02.2018
No Degree - Nursing
Ball State University
Certificate - Medical Assisting
PCI - Professional Careers Institute
High School Diploma -
Zionsville Community HS
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