Amanda Edlen

• Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
• Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
• Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
• Assisted customers with special dietary needs or preferences, thoughtfully selecting products tailored to their requirements.
• Promoted a safe shopping environment by adhering to all health guidelines, including mask-wearing and frequent hand sanitization procedures during shifts.

• Verified insurance eligibility and coverage for patients.
• Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
• Managed patient registration process, confirming data accuracy and completeness.
• Entered patient demographic and insurance data into electronic medical record system.
• Took copayments and compiled daily financial records.
• Answered incoming calls, scheduled appointments and filed medical records.
• Provided excellent customer service to patients and medical staff.

• Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
• Reduced shipping errors by thoroughly checking order details against inventory records prior to dispatch.

• Kept cold prescriptions at correct temperature to ensure patient safety.

• Received and delivered quality products to Pharmacy from supply warehouse on weekly schedule.