Amanda Hobbs
Evansville
Summary
With a proven track record at Evansville Radiology PC, I excel in medical billing and coding, enhancing revenue collection by streamlining processes. My expertise in medical billing software, combined with exceptional problem-solving skills, has significantly improved patient satisfaction. I'm known for my ability to stay abreast of industry changes, ensuring compliance and efficiency.
Overview
24
24
years of professional experience
Work History
Medical Billing
Evansville Radiology PC
10.2024 - Current
- Maintained up-to-date knowledge on industry regulations, ensuring compliance in all medical billing practices.
- Continually updated personal knowledge base regarding industry best practices, changes in coding guidelines, and advancements in medical billing technology to maximize revenue potential while maintaining strict adherence to ethical standards.
- Managed medical billing processes, reducing errors and enhancing revenue collection.
- Identified opportunities for cost savings by analyzing medical billing patterns across various departments.
- Ensured compliance with all federal, state, and local regulations governing medical billing practices through continuous education on industry updates.
- Improved patient satisfaction by promptly addressing and resolving medical billing disputes.
- Ensured compliance with all applicable laws, regulations, policies governing medical billing practices, and patient privacy by staying current on industry changes.
- Participated in regular team meetings, contributing valuable insights into process improvements and best practices for medical billing.
- Ensured compliance with industry regulations by staying updated on changing medical billing procedures and coding guidelines.
- Provided essential support to the medical billing team, allowing for a more efficient and effective overall operation within the department.
- Improved the accuracy of medical billing by diligently reviewing patient records and validating correctness before submission.
- Actively participated in industry conferences and workshops to stay updated on trends and developments in the field of medical billing.
- Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
- Provided training to new team members on medical billing practices, contributing to a well-informed workforce.
- Supported practice growth by effectively managing a high volume of medical billing tasks for multiple providers.
- Contacted insurance companies for patient medical billing operations.
Medical Billing
ProRevenue
11.2021 - 10.2024
- Maintained up-to-date knowledge on industry regulations, ensuring compliance in all medical billing practices.
- Continually updated personal knowledge base regarding industry best practices, changes in coding guidelines, and advancements in medical billing technology to maximize revenue potential while maintaining strict adherence to ethical standards.
- Managed medical billing processes, reducing errors and enhancing revenue collection.
- Ensured compliance with all federal, state, and local regulations governing medical billing practices through continuous education on industry updates.
- Improved patient satisfaction by promptly addressing and resolving medical billing disputes.
- Ensured compliance with all applicable laws, regulations, policies governing medical billing practices, and patient privacy by staying current on industry changes.
- Participated in regular team meetings, contributing valuable insights into process improvements and best practices for medical billing.
- Contributed to team success by sharing knowledge of best practices in medical billing and coding procedures.
- Improved the accuracy of medical billing by diligently reviewing patient records and validating correctness before submission.
- Demonstrated exceptional attention to detail in all aspects of medical billing work, resulting in fewer errors and a higher level of accuracy for both internal records and external claims submissions.
- Contributed to the development of best practices for medical billing operations, ensuring consistency across all departments within the organization.
- Managed a diverse caseload of complex medical billing issues, ensuring timely resolution to maintain positive relationships with patients and providers alike.
- Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.
- Enhanced team productivity by providing training on medical billing software and best practices.
- Actively participated in industry conferences and workshops to stay updated on trends and developments in the field of medical billing.
- Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Entered procedure codes and diagnosis codes into medical billing software.
- Reduced errors in medical billing by meticulously reviewing patient charts for accurate code assignment.
- Participated in ongoing training sessions to stay current on industry best practices for medical billing and coding procedures.
- Trained team members on best practices in medical billing, ensuring consistent high-quality work across the department.
- Participated in ongoing professional development opportunities to remain current on industry trends and best practices in medical billing.
- Assisted in training new staff members on medical billing procedures and software systems, contributing to a cohesive team environment.
- Managed high-volume workload while maintaining exceptional attention to detail for precise data input into the medical billing system.
- Assisted in training new staff members on medical billing software, processes, and procedures for seamless integration into the team.
- Contacted insurance companies for patient medical billing operations.
Administrative Assistant
VanAusdal and Farrar
08.2017 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
Receptionist/ Kennel Assistant
Ohairs Happy Dog Daycare
04.2011 - 06.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with planning office events and meetings for smooth execution.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
- Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
Preschool Teacher
First Assembly of God
08.2001 - 06.2005
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Allowed for ample outdoor discovery time in schedule each day.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
Education
High School Diploma -
Henderson County High School
Henderson, KY05.1998
Skills
- Medical billing software proficiency
- Medical billing procedures
- Medical billing and coding
- Medical billing systems
- Medical billing and collections
- Customer and medical billing
- Medical office organization
- Medical history documentation
- Invoices and billing
- Statement billings
Timeline
Medical Billing
Evansville Radiology PC
10.2024 - Current
Medical Billing
ProRevenue
11.2021 - 10.2024
Administrative Assistant
VanAusdal and Farrar
08.2017 - 03.2021
Receptionist/ Kennel Assistant
Ohairs Happy Dog Daycare
04.2011 - 06.2015
Preschool Teacher
First Assembly of God
08.2001 - 06.2005
High School Diploma -
Henderson County High School
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