Amanda Isajewicz
Noblesville,IN
Summary
Organized, detail-oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Ascension St. Vincent
07.2024 - Current
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Responded to inquiries by directing calls to appropriate personnel.
- Organized patient records and database to facilitate information storage and retrieval.
- Trained new staff on filing, phone etiquette and other office duties.
- Answered incoming calls, scheduled appointments and filed medical records.
- Delivered support to medical staff in completion of patient paperwork.
- Verified patient insurance eligibility and entered patient information into system.
- Followed document protocols to safeguard confidentiality of patient records.
Retail Store Associate
The Game Preserve
01.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, and gift card activations.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Freelance Editor
Self-Employed
04.2020 - Current
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Edited and reviewed content for grammar, spelling and punctuation.
- Drove accuracy of content through careful proofreading and fact-checking.
- Provided concise and constructive editorial feedback to writers to improve article and story writing.
- Collaborated with writers to deliver content of highest quality.
- Suggested improvements to content to enhance quality and accuracy.
- Acquired in-depth knowledge of content areas to provide effective edits.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Service Specialist
Burns & Wilcox
01.2024 - 07.2024
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Followed established procedures to enter and process data correctly.
- Verified data files prior to entry to maintain high data accuracy.
- Checked for accuracy by verifying data and records.
- Used computer software to store and retrieve data.
- Corrected data entry errors to prevent duplication or data degradation.
- Followed data entry protocols, rules and regulations.
State Licensed Field Underwriter
Premier Producers Group
07.2023 - 01.2024
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Analyzed customer needs to provide customized insurance solutions.
- Analyzed risk factors to recommend appropriate coverage levels.
- Calculated premiums and established payment methods for sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Evaluated competitors' products and services to gain competitive advantage.
Elementary Music Teacher
Meredith Nicholson Elementary School
08.2020 - 08.2023
- Contributed to development of comprehensive music curriculum at the second- and third-grade levels.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
- Mentored struggling students with individualized approach to enhance learning.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Collaborated with administrators and team members on programs and events, including the annual Fine Arts Night, Kids Heart Challenge fundraiser, Cookies and Canvas fundraiser, and field day.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Organized musical equipment thoughtfully to develop classroom routines, managing materials efficiently with minimal lost activity time.
Elementary Music Teacher
Kankakee Valley School Corporation
08.2017 - 08.2020
- Similar responsibilities to the above position in regards to mentoring, goal-setting, differentiation, and adaptation.
- Retained student interest and maximized receptive learning.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
- Taught curriculum-enhanced lesson plans to educate approximately 800 students about fundamentals and history of music.
- Implemented classroom management improvements to enhance class morale and engagement.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Helped students develop self-esteem and life skills by fostering healthy conflict resolution, critical thinking, and communication.
Education
Bachelor of Arts - Music
Saint Joseph's College
Rensselaer05-2016
High School Diploma -
Kankakee Valley High School
Wheatfield06-2011
Skills
- Excellent Verbal and Written Communication
- Multitasking
- Mastery of English Grammar
- Microsoft Office Suite
- Google Suite
- Teamwork and Collaboration
- Advanced Problem Solving
- Attention to Detail
- Organization
- Time Management
- Critical Thinking
- Planning and Coordination
Timeline
Patient Access Representative
Ascension St. Vincent
07.2024 - Current
Retail Store Associate
The Game Preserve
01.2024 - Current
Service Specialist
Burns & Wilcox
01.2024 - 07.2024
State Licensed Field Underwriter
Premier Producers Group
07.2023 - 01.2024
Elementary Music Teacher
Meredith Nicholson Elementary School
08.2020 - 08.2023
Freelance Editor
Self-Employed
04.2020 - Current
Elementary Music Teacher
Kankakee Valley School Corporation
08.2017 - 08.2020
Bachelor of Arts - Music
Saint Joseph's College
High School Diploma -
Kankakee Valley High School