Amanda Johnson
Shoals
Summary
Accomplished Salon Owner with expertise in customer satisfaction and team collaboration. Proficient in financial management and strategic planning, successfully implemented marketing strategies that increased client retention. Strong leadership and problem-solving abilities contributed to a positive work environment and enhanced overall salon performance.
Overview
26
26
years of professional experience
Work History
Salon Owner
Hair Tropics
10.2009 - Current
- Achieved high customer satisfaction by overseeing daily salon operations and service standards.
- Increased client retention through innovative marketing strategies and promotional events.
- Optimized inventory management for efficiency and cost-effectiveness in supply chain processes.
- Enhanced team performance by training and mentoring staff on key salon practices.
- Improved profitability by establishing and monitoring effective budgeting and financial management.
- Cultivated positive supplier relationships, negotiating favorable terms for product purchasing.
Graphics Operator
Butler Grafix
01.2006 - 10.2009
- Improved team alignment on design projects through effective cross-functional collaboration.
- Enhanced user engagement by creating visually compelling graphics for digital platforms.
- Fostered junior designers' growth by leading design reviews and providing constructive feedback.
- Reduced project turnaround time by streamlining design processes with new software tools.
- Refined design concepts through analysis of client feedback and alignment with business goals.
Pizza Delivery Driver
Grecco's Pizza
01.2003 - 06.2005
- Achieved customer satisfaction by delivering pizzas efficiently and on time.
- Optimized delivery routes using GPS technology for improved delivery times.
- Ensured vehicle cleanliness and functionality for safe and reliable operations.
- Communicated order status effectively to customers, enhancing their experience.
- Accurately handled cash transactions while maintaining a balanced register.
- Collaborated with kitchen staff to ensure order accuracy and quality standards.
Clerical Worker
Chastain's Flowers
01.2000 - 05.2003
- Ensured data accuracy through meticulous management of entry tasks.
- Enhanced document retrieval efficiency by organizing and maintaining filing systems.
- Streamlined office operations by coordinating schedules and managing appointments effectively.
- Facilitated communication flow by processing incoming and outgoing correspondence promptly.
- Executed efficient record management by implementing a structured filing system.
- Maintained confidentiality of sensitive information in compliance with company policies.
Education
Cosmetology License - Hair Stylist
Indiana Cosmetology Academy
Bedford06-2005
Skills
- Planning and execution
- Health and safety regulations
- Supervisory skills
- Employee training
- Appointment scheduling
- Staff management
- Strategic planning
- Business management
- Staffing
- Financial management
- Business development
- Financial administration
- General salon housekeeping
- Salon operations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Reliability
- Effective multitasking
- Excellent communication
- Customer satisfaction
- Active listening
- Team collaboration
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Operational efficiency
- Microsoft office
- Microsoft excel
- Operational management
Timeline
Salon Owner
Hair Tropics
10.2009 - Current
Graphics Operator
Butler Grafix
01.2006 - 10.2009
Pizza Delivery Driver
Grecco's Pizza
01.2003 - 06.2005
Clerical Worker
Chastain's Flowers
01.2000 - 05.2003
Cosmetology License - Hair Stylist
Indiana Cosmetology Academy