Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Powers

Valparaiso

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

3
3
years of professional experience

Work History

Receptionist

Mid America Mental Health
03.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Environmental Service Aide Team Lead

St. Mary Hospital
10.2020 - 02.2022
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Documented and reported necessary facility and building repairs observed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Morton West High School
Berwyn
06.2007

Skills

  • Appointment Booking
  • Telephone Skills
  • Document Control
  • Patient Information Collection
  • Billing and Payment Processing

Timeline

Receptionist

Mid America Mental Health
03.2023 - Current

Environmental Service Aide Team Lead

St. Mary Hospital
10.2020 - 02.2022

High School Diploma -

Morton West High School

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Amanda Powers