Amanda Thacker
Roanoke
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enhances customer experiences by providing excellent communication skills and an empathetic personal approach.
Overview
16
16
years of professional experience
Work History
Deliery Driver
MacAllister Machinery Company
04.2024 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Weapons Load Crew Team Chief
Air National Guard
03.2013 - Current
- Coordinated with leadership to verify support for deployment and redeployment operations.
- Performed inspections of weapons systems issues to determine serviceability and condition, modifications required and extent of repairs necessary.
- Supervised a three-member team to conduct F-16 loading operations.
Delivery Driver
Linder Oil
08.2022 - 12.2023
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver
Dayton Freight Lines
05.2016 - 05.2022
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Retail Department Manager
Lowe's Home Centers, LLC
06.2009 - 05.2016
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed consructive feedback to improve skills.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - General Studies
Ivy Tech Community College
Fort Wayne, IN12-2011
Skills
- Sales management
- Customer service
- Motivated and ambitious
- Motivated team player
- Sales closing
- Relationship building
Languages
Spanish
Elementary
Timeline
Deliery Driver
MacAllister Machinery Company
04.2024 - Current
Delivery Driver
Linder Oil
08.2022 - 12.2023
Delivery Driver
Dayton Freight Lines
05.2016 - 05.2022
Weapons Load Crew Team Chief
Air National Guard
03.2013 - Current
Retail Department Manager
Lowe's Home Centers, LLC
06.2009 - 05.2016
Associate of Arts - General Studies
Ivy Tech Community College
Similar Profiles
William McSpaddenWilliam McSpadden
Industrial Equipment Maintenance Field Technician at MacAllister Machinery CompanyIndustrial Equipment Maintenance Field Technician at MacAllister Machinery Company
Kassandra ReddemanKassandra Reddeman
Rental Sales Coordinator at MacAllister Machinery CompanyRental Sales Coordinator at MacAllister Machinery Company
Jake KitchenJake Kitchen
Retail Sales Representative at MacAllister Machinery CompanyRetail Sales Representative at MacAllister Machinery Company
Richard GodfreyRichard Godfrey
Carrier Sales Representative at Ryder Intergrated LogisticsCarrier Sales Representative at Ryder Intergrated Logistics
Terrance TeagueTerrance Teague
Business Development Executive at McCaw Property ManagementBusiness Development Executive at McCaw Property Management