Amanda Waller
Terre Haute
Summary
Dynamic leader with a proven track record at Trilogy Health Services, excelling in strategic planning and team leadership. Successfully mentored staff, enhancing their career growth while fostering a collaborative culture. Skilled in conflict resolution and relationship building, I effectively optimized workflows and improved employee engagement in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legacy Leader- QMA Mentor
Trilogy Health Services
08.2018 - Current
- Trained employees on Dementia Care
- Oversaw day-to-day activities of Memory Care employees fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines
- Conducted regularly staff meetings
Caregiver
Visiting Angels
05.2017 - 09.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
No Degree - Social Work
Vincennes University
Vincennes, IN05-2026
High School Diploma -
Terre Haute North Vigo
Terre Haute, IN05-1998
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Team building
- Team leadership
- Attention to detail
- Customer service
Certification
Dementia Certified
CNA Certification
QMA Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Legacy Leader- QMA Mentor
Trilogy Health Services
08.2018 - Current
Caregiver
Visiting Angels
05.2017 - 09.2019
No Degree - Social Work
Vincennes University
High School Diploma -
Terre Haute North Vigo
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